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License activation problem, forgot to deregister before starting from scratch

This topic has 3 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Tony Rodriguez

CJCORP

Participant

March 15, 2023 at 18:49

Hi,

I made a mistake, I activated an xStore license on a website I’m working on, then I wanted to make some changes and start “from scratch”. I used the plugin WP-Reset, and I activated my license again, but I forgot to deregister my theme before.

Can you please help me with this problem, do i have a way to see where my license is registered and unregister it everywhere to start from scratch ?

Thanks in advance,
best regards,
Charlie

Please, contact administrator
for this information.

#350150 Copied Theme version: 9.0.5

2 Answers

CJCORP

Participant

March 15, 2023 at 19:12

Hi,

it seems that i found a way to get a backup and deregister my theme, so things seem to be working again.

Thanks anyway,
Best regards,
Charlie

#350153 Copied

Tony Rodriguez

Support staff

March 16, 2023 at 06:16

Hello, @CJCORP,

We wanted to take a moment to express our appreciation for your recent experience with XStore. we understand that you had an issue that needed to be resolved, and we are pleased to hear that you were able to solve it on your own.

As a company, we strive to provide excellent customer service and support, and it is always encouraging to hear that our customers are able to resolve their issues with our products or services independently. Your ability to solve the issue not only saves our team time and resources but also demonstrates your dedication and resourcefulness as a customer.

We value your business and are committed to ensuring that you have a positive experience with our company. If you ever encounter any issues or have questions in the future, please don’t hesitate to reach out to us. We are always here to help.

Thank you for choosing XStore, and we look forward to serving you in the future.

Kind Regards,
8Themes Team.

#350174 Copied
Tagged: activation, deregister, forgot, license, templates, woocommerce, wordpress
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License activation problem, forgot to deregister before starting from scratch

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