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License issue - by tunc,tunci - on WordPress WooCommerce support

This topic has 13 replies, 3 voices, and was last updated 3 years, 9 months ago ago by Olga Barlow

tunc,tunci

Participant

February 25, 2021 at 04:29

The theme I ..Al which is, unfortunately, I was unable now I want to see the re-formnez.com.tr address says this time try Please help me on this issue … I would install such a theme yi Turkey also gives als I technical themes, but unfortunately did not receive any technical support from you and For more than a month, I have not been able to set up this theme completely. In the first attempt, I canceled the product descriptions because they did not accept the description of my own products and I did not get any support that I wrote in this dimension. studies…

Please, contact administrator
for this information.

#276390 Copied Theme version: XStore | Highly Customizable WooCommerce Theme & WordPress WooCommerce version: XStore | Highly Customizable WooCommerce Theme & WordPress

12 Answers

Olga Barlow

Support staff

February 25, 2021 at 13:31

Hello,

I checked your previous topic and see that our support answered you and asked to clarify your issue in English https://www.8theme.com/topic/guncelleme/#post-274154

What demo version of our theme would you like to install?

Regards

#276491 Copied

tunc,tunci

Participant

February 27, 2021 at 07:42

Premium Theme
Version: 7.2.5
child

#276797 Copied

tunc,tunci

Participant

February 27, 2021 at 09:16

dear support representative, my problem is not being able to install the theme, my problem is this …
Everything was normal in my first installation only’ll do explain my product portions remained stable did not accept the explanation of my own product so I had to remove the theme, the second time I try update was in them I write to you I am here so turkey also turned to the Turkish language your site okuyabilirk that you can not read generation as my english writing and themes software You are in charge of the technical support of the company … My last word is that I have not uploaded the theme to any domain so far, this domain list is below.
1 – formnezkahve.com
2 – formnez.com
3 – formnez.org
4 -formnez.com.tr
I have not uploaded the theme to any of them.Now I will upload the theme to formnez.com.tr, but I do not accept the license by stating that I have uploaded too much, I want you to open the license … Even though I wrote the description of my product and saved it, the explanation on the demo appears to be enough for me to solve it, good work … In the meantime, I will upload the theme to http://www.formnez.com.tr …

#276821 Copied

Rose Tyler

Support staff

February 27, 2021 at 16:57

Hello,

1) You can activate the theme now.
2) If you face any problem post it here with screenshots and we will assist you.
Lightshot screenshot tool can be used to take screenshots and share them.

Regards

#276891 Copied

tunc,tunci

Participant

February 27, 2021 at 21:02

The package is opening …

Installing theme…

The package could not be installed. The theme does not contain a style.css style file.

Theme installation failed.

Please, I am asking if it is possible to upload the theme and submit it to me so that I can edit. I am encountering the problem I mentioned above while re-uploading …

#276906 Copied

Rose Tyler

Support staff

February 28, 2021 at 09:21

Hello,

https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
I’ve uploaded the theme to your site. Follow this video – https://youtu.be/4n1re0jKorc and import demo content, or let us know what demo version do you want to get and we will import it for you.
Before the import, I would recommend you to check plugins that are activated on your site and disable unrequired, because every additional plugin slows down the site a bit.

Regards

#276920 Copied

tunc,tunci

Participant

February 28, 2021 at 17:36

You must have a higher level permission for this operation.
Sorry, customization of this site is not allowed.

The above article appears when I want to customize the theme.

#276996 Copied

Rose Tyler

Support staff

February 28, 2021 at 20:37

What should we do to see this error? Describe in more detail, please.

Regards

#276998 Copied

tunc,tunci

Participant

March 1, 2021 at 09:16

Fatal error: Uncaught Error: Call to a member function enqueue_styles() on null in /home/formnezn/public_html/wp-content/plugins/header-footer-elementor/inc/class-header-footer-elementor.php:268 Stack trace: #0 /home/formnezn/public_html/wp-includes/class-wp-hook.php(287): Header_Footer_Elementor->enqueue_scripts(”) #1 /home/formnezn/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(true, Array) #2 /home/formnezn/public_html/wp-includes/plugin.php(484): WP_Hook->do_action(Array) #3 /home/formnezn/public_html/wp-includes/script-loader.php(2004): do_action(‘wp_enqueue_scri…’) #4 /home/formnezn/public_html/wp-includes/class-wp-customize-manager.php(454): wp_enqueue_scripts() #5 /home/formnezn/public_html/wp-includes/class-wp-customize-manager.php(551): WP_Customize_Manager->wp_die(0, ‘Non-existent ch…’) #6 /home/formnezn/public_html/wp-includes/class-wp-hook.php(287): WP_Customize_Manager->setup_theme(”) #7 /home/formnezn/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, in /home/formnezn/public_html/wp-content/plugins/header-footer-elementor/inc/class-header-footer-elementor.php on line 268

#277048 Copied

Olga Barlow

Support staff

March 1, 2021 at 10:53

Hello,

Could you, please, explain your actions step by step to reproduce the mentioned error?
Do you plan to use Header and Footer for Elementor plugin to create Header/Footer instead of the built-in theme options for this?
Did you watch video tutorial on how to create Header https://www.youtube.com/playlist?list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG and edit footer https://youtu.be/gY-x4m47Duo but use Elementor instead of WPBakery page builder.

Regards

#277072 Copied

tunc,tunci

Participant

March 1, 2021 at 17:29

I took a screenshot for theme editing video link
https://youtu.be/dRYZOKy5p_I

#277166 Copied

Olga Barlow

Support staff

March 1, 2021 at 18:20

Hello,

If you plan to use built-in header builder then go to Plugins > disable Header and Footer builder for the Elementor. After that go to Theme Options again.

Regards

#277183 Copied
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