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License not activated on my website even after renewing support

This topic has 2 replies, 2 voices, and was last updated 2 years, 10 months ago ago by Rose Tyler

Vita

Participant

February 1, 2022 at 15:43

Hello,
I am having an issue with my website almedical.al. Lately I changed the hosting provider, I renewed the theme support in order to have new theme updates but from admin I can see this notification:
Support status: Expired
You can renew your support here

One standard license is valid only for 1 project (1 live and 1 staging websites of the same project).
Running multiple projects on a single license is a copyright violation.

Can you please check??

Please, contact administrator
for this information.

#315793 Copied Theme version: v.8.0.12

1 Answer

Rose Tyler

Support staff

February 1, 2022 at 16:34

Hello,

https://gyazo.com/e7e2deb10fb9d8079ccfdaa1dad4c228
About updates read here – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#315800 Copied
Tagged: activate, license, renew, support, templates, woocommerce, wordpress
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