License on third level domain – site migration to second level domain

This topic has 3 replies, 3 voices, and was last updated 1 weeks, 5 days ago ago by Andrew Mitchell

  • Avatar: webshockstudio
    wssrob
    Participant
    December 10, 2024 at 20:51

    Hi, I have moved my website from third level domain “thirdlevel.secondlevel.com” to second level domain “secondlevel.com”
    The old third level website is not active, and all the db / data / plugin ecc. were migrated to the new second level domain.

    Should I deactivate the license in my 8theme control panel and activate again, or can I keep using the license without any problems?

    Thanks, Rob

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    2 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 11, 2024 at 06:22

    Hello, @wssrob,

    Thank you for contacting us and for using XStore.

    We kindly request you deactivate the license in your 8Theme control panel and reactivate it on your new second-level domain. For detailed guidance on this process, please refer to our theme documentation available at the following link:

    https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/

    We hope this information is helpful. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 11, 2024 at 15:09

    Dear wssrob,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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