License problem - by karimegt@gmail.com - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 4 years, 11 months ago ago by Rose Tyler

  • Avatar: karimegt@gmail.com
    karimegt@gmail.com
    Participant
    November 26, 2019 at 22:03

    I have a problem with the license. I hired a hosting with the company one.com but it only had 50 seconds of php execution and the theme needs 90 to 120 seconds. So I have terminated the contract with one.com and I have contracted with siteground.es. The problem is that they don’t let me take the domain cchmceramica.com and I had to buy another domain cchmceramicas.com. Now when I try to activate the theme I get that it is already activated in another domain and from one.com it tells me that it is uninstalled.

    I need to change the license to cchmceramicas.com

    Thanks in advance

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2019 at 08:44

    Hello,

    Thanks for using our theme.
    Please clear browser cache and try to activate the theme now.
    Let us know if you need any other assistance.

    Regards

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