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License reset request after recommended wp reset

This topic has 2 replies, 2 voices, and was last updated 2 years ago ago by Rose Tyler

  • Avatar: Mehmet
    Mehmet
    Participant
    March 11, 2023 at 15:12

    Hello,
    I have downloaded demo theme and did a reset through recommended WP Reset plugin. After the reset, I get no user found error. The license is activated and cannot do clean install either. Can you please reset my license so I can activate it again? If I were to have access to it, I would have deactivated the but it is not possible anymore

    Please, contact administrator
    for this information.
    #349669 Copied
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 11, 2023 at 17:09

    Hello, Mehmet,

    Thank you for contacting us and for using XStore.

    You can activate it now.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    #349674 Copied

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