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Light Box Not Working Proplery- Zooming and Check out Additional Details

This topic has 6 replies, 4 voices, and was last updated 6 months, 2 weeks ago ago by Andrew Mitchell

Razi

Participant

August 4, 2024 at 12:36

1. please visit my PDP page: https://glitchy.in/product/gamers-delight-t-shirt/ and click on the Product Page you will see the lightbox is not working. Even though I turned on the Lightbox in Elementor and I don’t want zoom while hovering on it. I make the correct setting on the elementor PDP page but its not working.

2. Visit my Checkout Page after adding some product in the Billing & Shipping details you will see only Mobile number details to add but I want additional mobile number to add so my customer get the product even their first phone is off.

Please, contact administrator
for this information.

#408720 Copied Theme version: 9.3.16

5 Answers

Rose Tyler

Support staff

August 4, 2024 at 14:43

Hello Razi,

Thank you for reaching out to us with your concerns. We appreciate your patience and are here to assist you in resolving these issues.

1/ Regarding the lightbox issue on your product detail page, we understand that despite enabling the Lightbox feature in Elementor, it is not functioning as expected, and you also wish to disable the zoom effect on hover. To address this, could you please confirm if you have any additional plugins that might be conflicting with Elementor’s settings? Sometimes, other plugins can interfere with the proper functioning of Elementor features.

2/ We suggest exploring the WooCommerce Checkout Manager plugin, which offers further customization options for checkout fields, or you can contact the support of the WooComerce plugin – https://wordpress.org/support/plugin/woocommerce/

If you wish, our developers team can personally assist you via customization service.
To get started, please follow this link to send your request with the requirements – https://prnt.sc/PZkD4AEf27qO https://www.8theme.com/account/#etheme_customization_panel , and a detailed estimate for the customization work will be prepeared. Our goal is to create a design that aligns with your vision and enhances your website’s appearance and functionality.
Customize your website to suit your needs and make it stand out with expert dev team.

Please note that customization services are subject to additional charges. The exact amount will be determined after a detailed review of your request.

Best Regards,
8Theme’s Team

#408731 Copied

Razi

Participant

August 6, 2024 at 07:16

1. No I dont have any other plugin which can thi issue however if you visit on my PDP page you will “Size Guide” Image but that is working perfectly only PDP Image not working.

#408916 Copied

Jack Richardson

Support staff

August 6, 2024 at 09:12

Dear @Razi,

We hope this message finds you well. We are pleased to inform you that we have implemented an enhancement to your website’s theme functionality. A new code snippet has been added to your child-theme/functions.php file:

add_filter(‘etheme_single_product_variation_gallery_lightbox’, ‘__return_true’);

With this update, the variation gallery, which replaces the default gallery upon variation change, now includes the capability to open images in a lightbox when clicked. We believe this enhancement will improve the user experience on your site.

Should you have any questions or require further assistance, please do not hesitate to contact us.

Best Regards,
Jack Richardson
The 8Theme Team

#408937 Copied

Razi

Participant

August 6, 2024 at 09:34

Thank You 🙂

#408942 Copied

Andrew Mitchell

Support staff

August 6, 2024 at 09:34

Dear Razi,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#408943 Copied
Tagged: check additional details, light box issues, troubleshoot zooming, woocommerce problems, woocommerce zooming fix, wordpress templates
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