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Lightbox is still active even if set to off

This topic has 8 replies, 3 voices, and was last updated 11 months, 1 weeks ago ago by Andrew Mitchell

ziga32

Participant

January 17, 2024 at 15:49

I have lightbox set to OFF,
https://i.imgur.com/quNskUc.png
but it still shows
https://i.imgur.com/6Uk5a9u.png

https://ekosin.net/neem-tonic-mineralna-listna-gnojila/neem-tonic-500-ml-100-naravno-organsko-listno-gnojilo/

#380259 Copied Theme version: 9.2 WooCommerce version: 7.5.1

7 Answers

Rose Tyler

Support staff

January 17, 2024 at 16:50

Hello, Ziga32,

Thank you for reaching out to us with your concern. We understand that you have disabled the lightbox feature on your website, yet it appears to still be active as per the screenshots you’ve provided.

Please edit any page using Elementor page builder > go to Site settings > Lightbox > Image Lightbox > disable. Clear cache and check Lightbox on the single product page then.

Kind Regards,
8theme team

#380271 Copied

ziga32

Participant

January 17, 2024 at 16:58

Ok, but that will disable all lightboxes, not just this on single product files?

#380275 Copied

Rose Tyler

Support staff

January 17, 2024 at 19:51

Hello, Ziga32,

Could you please specify the locations where you require the lightboxes to be present, as they seem to disappear when a particular option is disabled?

Kind Regards,
8theme team

#380290 Copied

ziga32

Participant

January 18, 2024 at 00:24

I would like them to be present on all pages, but not on single product page, as I have turned that off.
Is that possible?

#380308 Copied
Rose Tyler

Support staff

January 18, 2024 at 08:43
Hello, Ziga32,

We kindly request that you implement the following custom CSS code.
```
.single-product a.woocommerce-main-image.pswp-main-image.zoom {
    pointer-events: none;
}
```
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team
#380340 Copied
ziga32

Participant

January 18, 2024 at 10:05

nice, thank you

#380350 Copied

Andrew Mitchell

Support staff

January 18, 2024 at 10:05

Dear ziga32,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#380351 Copied
Tagged: best selling woocommerce themes, deactivate lightbox woocommerce, lightbox issue woocommerce, woocommerce lightbox active off, woocommerce themes bug fix, woocommerce themes lightbox solution
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Lightbox is still active even if set to off

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