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Linked Products not working - by brianec96

This topic has 9 replies, 4 voices, and was last updated 10 years, 6 months ago ago by Robert Hall

brianec96

Participant

June 6, 2014 at 19:26

Sorry for the multiple posts, but I just found a different issue. I have setup a product to be linked to another using both “Up-Sells” and “Cross-Sells”, but when you go the the pages where these should appear (the product page and the shopping cart page after adding to cart) nothing is appearing under the “you might also like…” or “you may be interested in…” areas. A link to the example products is in the private content area.

Thanks!

Please, contact administrator
for this information.

#6320 Copied

8 Answers

Eva Kemp

Support staff

June 7, 2014 at 09:29

Hello,

Have you made any changes to original files? Please specify after which actions it has stopped working.
Thank you.

Regards,
Eva Kemp.

Please, contact administrator
for this information.

#6341 Copied

brianec96

Participant

June 7, 2014 at 12:54

I haven’t made any changes. I’ve never used this feature before. I’m just now trying it and discovered that it wasn’t working.

#6363 Copied

Eva Kemp

Support staff

June 7, 2014 at 13:24

I’ve just updated woocommerce up-sells.php and cross-sells.php files and the issue has gone.
Please check from your side and clear browser cache before.

Regards,
Eva Kemp.

#6366 Copied

brianec96

Participant

June 7, 2014 at 23:01

It works perfectly now! Thank you!

#6379 Copied

Eva Kemp

Support staff

June 8, 2014 at 08:56

Hello,

You’re welcome.

Regards,
Eva Kemp.

#6383 Copied

mccloskeyjl

Participant

August 4, 2014 at 02:22

I am having the same problem. Just set up my first product http://www.kinderkoutureclothing.com/product/rosa-sorbet-dress/, but no linked products are showing.

Please, contact administrator
for this information.

#11662 Copied

mccloskeyjl

Participant

August 4, 2014 at 06:10

I figured out what the problem was. Thanks so much for the great documentation.

#11669 Copied

Robert Hall

Support staff

August 4, 2014 at 06:17

Hello,

You’re welcome!
If you have any questions please feel free to contact us.

Regards,
Robert Hall.

#11670 Copied
Tagged: fixing, issues, linked products, support, themes, woocommerce, wordpress
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