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Links issue - by noe_sp - on WordPress WooCommerce support

This topic has 7 replies, 2 voices, and was last updated 5 years, 7 months ago ago by Olga Barlow

noe_sp

Participant

March 19, 2019 at 15:54

Hello,

I continue with the same problem, the static copy copied the link in HTML and when updating the page it is created automatically this id that takes me to the page in Spanish,

please, my client wants to open the store but can not with these errors, I thank you very much for your help,

now I will look at the support login and send it to you as you tell me,

Thank you
https://imgur.com/pnq3wiP
https://imgur.com/4fMVGgQ

Please, contact administrator
for this information.

#211162 Copied Theme version: 5.1.6.1

6 Answers

Olga Barlow

Support staff

March 19, 2019 at 16:38

Hello,

If you want to use the WPBakery code we recommend you to use WPBakery editor. But you edit the code using the default HTML tab and it causes issue. Can you enable admin permission for our user to get access to WPBakery editor for the Static Blocks and set correct links?

Regards

#211167 Copied

Olga Barlow

Support staff

March 19, 2019 at 17:00

P.S. We found that plugin that replaced default links by the ids is WPML Sticky Links plugin. So, contact WPML support to solve the problem.

Regards

#211168 Copied

noe_sp

Participant

March 21, 2019 at 09:52

Have you changed the links?

Now they work well in the French version!

As I can do it, I have to do the duplicate in Portuguese,

Thank you!

#211252 Copied

Olga Barlow

Support staff

March 21, 2019 at 11:40

Hello,

Yes, I have changed the links. You can change them for the other language but make sure that plugin is disabled while you editing the static block because you’ll get the same problem.

Regards

#211259 Copied

noe_sp

Participant

March 23, 2019 at 10:08

Ok !

Thank you,

I can change the other links well in static blocks,

Now if you look at the first button of the home, it does not let me change the link, it does not change it correctly.

You can change the other links well in statistical blocks,

Now if you look at the first button of the house, it does not let me change the link, it does not change it correctly.

If you look at the link in Spanish it leads to a product that also exists in the Portuguese translation, but at home in Portuguese I try to change this link and it goes back to Spanish..

thank you again

regards

#211337 Copied

Olga Barlow

Support staff

March 25, 2019 at 11:04

Hello,

Seems you did not read my previous answer to this question:
don’t use visual tab while editing the shortcode! https://gyazo.com/9bd5db634b50aeb7678bd9caa2da1e8b
Edit the shortcode and add the link at the HTML tab http://prntscr.com/n2k85z It’s not allowed to use HTML tags inside the shortcode attributes http://prntscr.com/n2k9k3

Regards

#211378 Copied
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