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Links not working from mobile device/Mobile Width

This topic has 5 replies, 2 voices, and was last updated 10 years, 5 months ago ago by Eva Kemp

toolbox

Participant

June 25, 2014 at 15:27

Hello,

First, when trying to access my website through a mobile device, I am not able to click on any of the links, which is a critical error for us. Even the menu doesn’t work. Can you please help me figure out why this is?

Also when trying to access my site using a mobile device, the slideshow is too wide for the device. Can you tell me what the proper dimensions are for the grid settings, and the background picture that should be used? I realize it’s a 3rd party plugin, but it’s also very difficult to design the individual slides because the full width is cropped in the editor.

Thanks,
Mike

Please, contact administrator
for this information.

#8081 Copied

4 Answers

Eva Kemp

Support staff

June 25, 2014 at 16:08

Hello,

I’ve just checked the site and all links are clickable from our side. Are you talking about slideshow for parallax effect or Revolution Slider?
Thank you.

Regards,
Eva Kemp.

#8086 Copied

toolbox

Participant

June 25, 2014 at 16:15

I’m using the chrome browser from an Android device. Every link is not working.

#8088 Copied

toolbox

Participant

June 25, 2014 at 20:29

I’m referring to the Revolution slider, as that would be the 3rd party plugin.

Thanks again.

#8111 Copied

Eva Kemp

Support staff

June 26, 2014 at 15:26

Hello,

Can’t you click any links with default theme too? Please check it and check your site with some other browser as well.

Regards,
Eva Kemp.

#8204 Copied
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