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Live Paste not working, even with implementing suggestions already mentioned

This topic has 8 replies, 4 voices, and was last updated 11 months ago ago by Andrew Mitchell

Chris

Participant

January 19, 2024 at 17:36

Still can’t get it to work – I’ve used different browsers, deactivated plugins, flushed cache, etc.

Please, contact administrator
for this information.

#380652 Copied Theme version: .9.2.6 WooCommerce version: 8.5.1

7 Answers

Tony Rodriguez

Support staff

January 20, 2024 at 08:32

Hello, @Chris,

Thank you so much for purchasing our theme and contacting our support center.

Sorry for the inconvenience, but live paste not working right now.

What exactly demo content do you want to copy? Provide us with link and screenhot, please. Also, provide URL of your site and temporary wp-admin access, we will be able to manually add that content to your site.

Should you require any further assistance, please do not hesitate to reach out to us.

Warm regards,
The 8Theme Team

#380683 Copied

Chris

Participant

January 20, 2024 at 15:27

Tony, do you have an ETA of when it will start working again? It’s for my designer to use, I’m sure they are looking to use multiple widgets on multiple pages.

#380735 Copied

Rose Tyler

Support staff

January 20, 2024 at 17:04

Hello, @Chris,

Thank you for reaching out to us with your concern regarding the Live Paste feature.

We would like to inform you that we are currently experiencing a technical issue with the live copy feature on our server. We are diligently working to resolve this matter within the next month. Alternatively, should we be unable to rectify the issue in a timely manner, we may consider discontinuing the feature altogether.

In the interim, we kindly request that you download the necessary files for certain elements from the following link: https://we.tl/t-gg1Ft71z8a. Upon successful download, please proceed to edit a page using the Elementor tool and import the templates to your website as per the instructions available at https://elementor.com/help/template-library/.

Furthermore, we invite you to inform us of any additional elements you require. Upon receiving your request, we will promptly supply the corresponding files on an individual basis.

We apologize for any inconvenience this may have caused and sincerely hope for your understanding as we work to improve our services.

Best Regards,
8Theme’s Team

#380757 Copied

Chris

Participant

January 20, 2024 at 18:20

Hi Rose,

The download link gives me this message:

Transfer expired
Sorry, this transfer has expired and is not available any more

#380766 Copied

Rose Tyler

Support staff

January 21, 2024 at 07:48

Hello, @Chris,

We apologize for any inconvenience. Kindly use the following link: https://we.tl/t-5psI37SPKe

Best Regards,
8Theme’s Team

#380780 Copied

Chris

Participant

January 21, 2024 at 15:37

This worked, thanks!

#380813 Copied

Andrew Mitchell

Support staff

January 21, 2024 at 15:38

Dear Chris,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#380814 Copied
Tagged: live paste issue, suggestions implementation, theme problems, troubleshooting, woocommerce, wordpress
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Live Paste not working, even with implementing suggestions already mentioned

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