This topic has 11 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Renè Bavnild
All my themes come with this message when I want to create my themes
An error occurred while updating XStore: The update package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Domæne Brugt til Kode Indkøbt
Hello, AnimalShop,
Thank you for contacting us and for using XStore.
Did you try to do the next steps to solve PCLZIP_ERR_BAD_FORMAT (-10) problem?
– unregister theme – https://prnt.sc/fIdNdLjNXJai
– re-enter purchase code and register the theme
– go to Dashboard > Updates > click Check again link https://prnt.sc/yygl09
Kind Regards,
8theme team
yes we have deleted the old code and inserted the new one the problem was not solved by this
have sent all our codes to you, we bought 8 and wanted it to work
Regards, Rene
Hello, AnimalShop,
This situation can’t be solved from our side.
The re-activation should be done on your sites.
Please provide URL and temporary wp-admin access to one of your sites, where the update can’t be done, so we can check the problem more deeply.
Kind Regards,
8theme team
Login is the same on all of them
Hello, AnimalShop,
We’ve updated the theme on https://r*****vnild.dk/ via the Dashboard.
Please follow the next steps on your sites:
1/ Click here https://prnt.sc/kchzD6R40bpn
2/ Enter the purchase code on the same page and click Register.
3/ Click here – https://prnt.sc/DdeXnuq7XCN0
4/ On the same page select the theme and click on Update.
5/ Update the XStore Core plugin.
Please let us know the result.
Kind Regards,
8theme team
Has 8 codes, which code belongs to various pages that I wrote earlier
Hello, AnimalShop,
We have updated the theme on two sites to which you have provided access. Please check the video in the private content area.
Kind Regards,
8theme team
Great Thanks Rose
can you set this to zero as it says to be used but I don’t have this page anymore so I can use it on a new site
Hello, AnimalShop,
Done.
Kind Regards,
8theme team
Thanks Rosa 🙂
The issue related to '‘ll my themes come with this message when I want to create my themes An error occurred while updating’' has been successfully resolved, and the topic is now closed for further responses