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Loader progress bar is Not showing when "Enable cart widget" is turned off

This topic has 6 replies, 2 voices, and was last updated 9 years, 10 months ago ago by Eva Kemp

  • Avatar: dronvg
    dronvg
    Participant
    January 21, 2015 at 18:23

    when opening webpage from outside, first thing that should come up is Loader progress bar and it is not showing when “Enable cart widget” is turned off
    Open a separate window in different browsers does the same.
    turning On “Enable cart widget” enables progress bar back.

    Please assist

    #36294 Copied
    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    January 21, 2015 at 18:46

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    #36300 Copied
    Avatar: dronvg
    dronvg
    Participant
    January 21, 2015 at 20:40

    below

    Please, contact administrator
    for this information.
    #36312 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    January 21, 2015 at 22:12

    Hello,

    Have you made any changes in the original theme files?
    Loading icon works fine on our demo site when cart widget is disabled.

    Thank you.
    Regards,
    Eva Kemp.

    #36348 Copied
    Avatar: dronvg
    dronvg
    Participant
    January 21, 2015 at 22:20

    I have not made any changes to original files, like I said all I did is disable cart widget.
    were you able to see the problem on my site?

    #36354 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    January 22, 2015 at 10:45

    Hello,

    You need enable Theme Options > Promo Popup > Enable promo popup > On.
    Pop up window won’t be shown if you have Open popup on enter off and Show link in the top bar (Newsletter) – off.
    Then loader will be visible.

    Please try it.

    Thank you.
    Regards,
    Eva Kemp.

    #36476 Copied
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