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Loading and bug on Elementor in the site

This topic has 6 replies, 3 voices, and was last updated 3 minutes ago ago by Rose Tyler

Tm

Participant

January 21, 2025 at 03:32

Hi there,

I have 2 issues.

1: If I change something in the backend, then it doesn’t change on the frontend on some browers like edge and chrome.

2: If you want to change a page, then Elementor keeps loading for a while, before I can change someting.

I hope you can fix this, thank you.

Gr
TM

Please, contact administrator
for this information.

#431411 Copied Theme version: 9.4.6

5 Answers

Tony Rodriguez

Support staff

January 21, 2025 at 07:25

Hello, @Tm,

Thank you so much for purchasing our theme and contacting our support center.

We are pleased to inform you that your issue has been successfully resolved. Kindly clear your browser cache and revisit your website to verify the changes.

To address the problem, we have deactivated the “WP-Optimize – Clean, Compress, Cache” plugin on your website, which has effectively resolved the issue.

Should you have any further questions or require additional assistance, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

#431427 Copied

Tm

Participant

January 22, 2025 at 15:55

Thank you very much!

One other question, see attachment. Where can we adjust this category images/icons? We only see the Icon/image at Outlet, but we can not figure out how we can get icons/images at the other menu items.

Thank you again,

Gr
TM

Files is visible for topic creator and
support staff only.

#431745 Copied

Tony Rodriguez

Support staff

January 23, 2025 at 06:49

Hello, @Tm,

Thank you for your response.

If you wish to add image icons to the menu, please navigate to Dashboard > Appearance > Menus > select menu > Click on 8Theme custom link option > Menu option > there you may see the option Use img like, Choose/Select as image.

Please refer to the provided images here: https://postimg.cc/v4BdVW9q , https://ibb.co/hc74CXh and https://ibb.co/K038K1f -You are welcome to use any icon image in the image box as per your needs.

We hope this helps. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team.

Please contact administrator
for this information.

#431821 Copied

Tm

Participant

February 27, 2025 at 10:43

Hi There,
Thank you, but I have added an icon at the other menu items of that section, but I dont see them.
Also at Outlet the icon is above the menu name, how do we do that?

Then an other question, see attachment. The colors of the text of description and specification don’t change (single product page). I need them to be white. How can i do that? I tried everything, but it doesnt change.

Thank you again.

Gr
TM

Files is visible for topic creator and
support staff only.

#435604 Copied

Rose Tyler

Support staff

February 27, 2025 at 13:52

Hello,

Thank you for reaching out to us.

1/ Please read this article – https://www.8theme.com/documentation/xstore/menu-set-up/how-to-add-an-image-for-a-menu-item/

2/ Edit product description using Elementor > settings of elements > https://prnt.sc/kvuaU6j6Y2iM https://prnt.sc/PKNopY9qndzq

Warm Regards,
The 8Theme Team

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