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Loading the page gives an unwanted pre-load situation

This topic has 2 replies, 2 voices, and was last updated 7 years, 3 months ago ago by Olga Barlow

  • Avatar: megabite
    megabite
    Participant
    October 18, 2017 at 09:55

    For some of our pages we have a problem concerning the way the pages load. When clicking on the front page, for example, there is a “brief” moment when the page shows a weird design. Please see link here. This is a common issue on some of our installations.

    Please help, as this appears highly unprofessional for our clients.

    #175443 Copied Theme version: 4.9 WooCommerce version: 3.2.1
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 18, 2017 at 15:31

    Hello,

    Problem is related to the script loading, when it is loading you see this situation. Go to theme options > general > enable preloader, then users will see the site once page is fully loaded.

    Regards

    #175479 Copied

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