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LOCAL PICKUP SETTINGS NOT SHOWING IN WOOCOMMERCE SHIPPING SETTINGS

This topic has 21 replies, 4 voices, and was last updated 23 hours, 2 minutes ago ago by Tony Rodriguez

  • Avatar: nadeem17
    nadeem17
    Participant
    April 3, 2025 at 16:58

    WHEN I CLICK ON LOCAL PICKUP SETTING , THEY DONT DISPLAY

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    #439650 Copied Theme version: 9.4.10
    20 Answers
    Avatar: nadeem17
    nadeem17
    Participant
    April 3, 2025 at 20:38

    Waiting for reply . Pls

    #439666 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 4, 2025 at 07:05

    Hello Nadeem17,

    Thank you for reaching out to us.

    Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance > Themes).
    If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself. In this case, we would recommend you contact support of woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/

    Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that. Please, do not submit multiple topics for the same request, as this does not result in a faster response time.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Warm Regards,
    The 8Theme Team

    #439691 Copied
    Avatar: nadeem17
    nadeem17
    Participant
    April 4, 2025 at 07:14

    I used a default theme , local pickup settings are working fine with other themes, when i activate xstore theme , local pickup setting are gone again.

    #439695 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 4, 2025 at 07:34

    Hello,

    We appreciate your prompt response.

    Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Warm Regards,
    The 8Theme Team

    #439704 Copied
    Avatar: nadeem17
    nadeem17
    Participant
    April 4, 2025 at 08:17

    Ok i will provide

    #439716 Copied
    Avatar: nadeem17
    nadeem17
    Participant
    April 4, 2025 at 08:31

    please find login details and ftp details in private area

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    support staff only.
    #439719 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 4, 2025 at 08:47

    Hello,

    We noticed that the default WooCommerce theme was not present on your website, which is typically required for testing the plugin’s settings. Therefore, we installed the default theme via Appearance > Themes and found that the LOCAL PICKUP settings page you mentioned appears the same way even when using the default WooCommerce theme. This indicates that the issue is not related to our theme.

    In this case, we kindly recommend reaching out directly to the WooCommerce plugin support team for further assistance regarding their settings. You can contact them via the following link: https://wordpress.org/support/plugin/woocommerce/

    Best regards,
    8Theme’s Team

    #439723 Copied
    Avatar: nadeem17
    nadeem17
    Participant
    April 4, 2025 at 11:52

    the glitch is with the theme demos , because :
    i have installed same theme, in another website https://hunkur.com ,
    after installing and activating all plugins from your theme options, again I have checked woo commerce, local pickup option was showing correctly, only when i imported the demo, local pickup option was gone from shipping settings in woocommerce, so problem is when demo is imported. i will share wordpress login details of hunkur.com pls check you will understand. you can test by deleting demos from hunkur.com and check option will be working. i can share video if you want

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    support staff only.
    #439756 Copied
    Avatar: nadeem17
    nadeem17
    Participant
    April 4, 2025 at 12:21

    check attached video when storefront is installed local pickup is working fine .

    Files is visible for topic creator and
    support staff only.
    #439757 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 4, 2025 at 12:46

    Hello, nadeem17

    To ensure you get the best support, we’re escalating your request to another specialist from our team, who will take a closer look at the issue.

    They will update you as soon as possible, and we’ll make sure to keep you posted. If you have any additional details that might help, feel free to reply here.

    Thank you for your cooperation!

    Best Regards,
    The 8Theme Team

    #439766 Copied
    Avatar: nadeem17
    nadeem17
    Participant
    April 4, 2025 at 13:02

    Thanks for response, waiting for reply from support specialist

    #439775 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 5, 2025 at 09:10

    Dear @nadeem17,

    We hope this message finds you well.

    We have reviewed your shipping settings, and we can confirm that the local pickup options are currently visible. Please refer to the following screenshot for your reference: https://prnt.sc/yxRmmEaKfUSy.

    Additionally, we would like to inform you that the active theme on your site is now set to XStore.

    Could you kindly verify and confirm that everything is functioning as expected?

    Best regards,
    Jack Richardson
    The 8Theme Team

    #439851 Copied
    Avatar: nadeem17
    nadeem17
    Participant
    April 5, 2025 at 09:24

    the screenshot you send belongs to https://hunkur.com not my site https://aqua-goldfish-860580.hostingersite.com/,

    in the screenshot you send local pickup option is showing because , i did not import demo. i want local pickup option in this website : https://aqua-goldfish-860580.hostingersite.com/

    #439854 Copied
    Avatar: nadeem17
    nadeem17
    Participant
    April 5, 2025 at 09:25

    pls find the screenshot , still its not visible in : https://aqua-goldfish-860580.hostingersite.com/

    Files is visible for topic creator and
    support staff only.
    #439856 Copied
    Avatar: nadeem17
    nadeem17
    Participant
    April 5, 2025 at 10:02

    also the sxtore data available in hunkur.com is , i have imported from https://aqua-goldfish-860580.hostingersite.com/ ,(wordpress importer)

    #439862 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 5, 2025 at 10:15

    Dear @nadeem17,

    Thank you for reaching out.

    It appears that your question is related to WooCommerce functionality. Specifically, the “Local Pickup” option is only available when the checkout page is built using WooCommerce Gutenberg blocks. For example, on your website where this setting is visible, the checkout page is created with Gutenberg blocks, as shown here: https://prnt.sc/oQzJGjRvWBrZ.

    However, when importing our demo content, the Checkout page is built using the Elementor page builder with more functionality and customizable features available, as illustrated in the following screenshot: https://prnt.sc/3pyRLImb25ug. Due to this difference in page builder, the “Local Pickup” option may not be available by default.

    In this case, we kindly recommend contacting WooCommerce Support directly via the following link: https://wordpress.org/support/plugin/woocommerce/. They will be able to provide guidance on how to enable the “Local Pickup” option regardless of the page builder used for the Checkout page.

    For your reference, here is an excerpt from the information we found:

    “It’s important to note that the new Local Pickup blocks can only be used with the Checkout block. WooCommerce Blocks also introduces a change with this new Local Pickup experience that will support location-based taxes based on the pickup address, improving tax reporting. Previously, WooCommerce based local pickup taxes on the store address.”

    We hope this helps clarify the situation. Please let us know if you have any further questions.

    Best regards,
    Jack Richardson
    The 8Theme Team

    #439867 Copied
    Avatar: nadeem17
    nadeem17
    Participant
    April 5, 2025 at 11:06

    Thanks for that i will contact woo commerce

    #439873 Copied
    Avatar: nadeem17
    nadeem17
    Participant
    April 5, 2025 at 11:16

    also what i actually wanted is on checkout page i wanted to show local pick option in any condition, even if its free shipping. so i was trying for that option

    #439875 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 7, 2025 at 06:54

    Hello @nadeem17,

    Thank you for your message.

    Please note that these types of questions are also related to WooCommerce. If the main issue in this topic has been resolved, we kindly ask you to mark the topic as solved.

    We appreciate your understanding and respect for our support team’s time.

    Best regards,
    Jack Richardson
    The 8Theme Team

    #439972 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 8, 2025 at 17:01

    Dear nadeem17,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #440212 Copied
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The issue related to '‘LOCAL PICKUP SETTINGS NOT SHOWING IN WOOCOMMERCE SHIPPING SETTINGS’' has been successfully resolved, and the topic is now closed for further responses

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