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Localization problems. Theme and core plugin don’t admit loco translate translations.

This topic has 16 replies, 3 voices, and was last updated 2 years, 3 months ago ago by Rose Tyler

Dorian

Participant

September 10, 2022 at 07:53

Hi, I’ve translated the strings for the theme and the core plugin with Loco Translate, but doesn’t appear on the frontend or just partly. A lot of translations remained in English. Please take a look.

#333666 Copied Theme version: 8.3.1 WooCommerce version: 6.8.2.

15 Answers

Awais Ahmed

Participant

September 10, 2022 at 08:02

Hello, @Dorian,

Can you please let me know the words and the translation of those words and also please share the URL of the page having those words?

And I need your site WP Admin URL and Credentials as well in the private content area of this topic so that I’ll check and help you out further.

Regards 8Themes Team.

#333668 Copied

Dorian

Participant

September 10, 2022 at 08:15

Hello Awais, thanks for your reply. You can see the issue for example here: https://primebutor.webgrow.hu/termekkategoria/ulogarniturak/
The category filter on the left says “+4 more”, the dropdown on the top right corner says “Show”, if you click on BEJELENTKEZÉS which is account login in the header section, the username and password labels are in English, and the whole checkout process is partly in English.
I’ve created an admin user account for you, the credentials are in the private content area.

Please contact administrator
for this information.

#333669 Copied

Rose Tyler

Support staff

September 11, 2022 at 08:22

Hello,

Do you use server cache or CDN? Try to clear all cache.
If this doesn’t help, update the theme and plugin and provide FTP access then.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#333701 Copied

Dorian

Participant

September 11, 2022 at 11:41

Hi, I don’t use CDN and cache is cleared. Also theme and core plugin are updated to the latest version. The issue still exists. Please find FTP credentials in the private content area.

Please contact administrator
for this information.

#333726 Copied

Rose Tyler

Support staff

September 11, 2022 at 12:27

Hello,

I do not see the translation of the theme and Core on your site. Did you remove it? Why? Do you have a backup to put translation files back?

Regards

#333728 Copied

Dorian

Participant

September 11, 2022 at 12:55

Yes, it must have been because of the theme and plugin update. I made a restore from a previous backup. Check now.

#333730 Copied

Rose Tyler

Support staff

September 11, 2022 at 13:04

We can’t log in to the Dashboard now. Please provide correct access.

Regards

#333731 Copied

Dorian

Participant

September 11, 2022 at 13:10

ah, sorry, the restore…. Try now pls
Credentials are in the private content area.

Please contact administrator
for this information.

#333732 Copied

Rose Tyler

Support staff

September 11, 2022 at 14:01

You placed translation to the author directory instead of the System or Custom. That’s why it was removed after the theme/plugin update.
I’ve changed the location of files.
Please clear cache and check the translation now. You should be able to find and translate strings.

Regards

#333733 Copied

Dorian

Participant

September 11, 2022 at 14:10

Thanks, but it didn’t help. The main issue remained: a bunch of strings are translated, but hasn’t got any effect on the frontend. Check please for example: Username or email* string at the my account login sliding bar. It has a translation in xstore core plugin language file, but on the frontend it is in English.

#333736 Copied

Rose Tyler

Support staff

September 11, 2022 at 14:18

Check now https://prnt.sc/Y7CHCrXW-uQK > https://prnt.sc/_JGSUXNqsxPd

Regards

#333737 Copied

Dorian

Participant

September 11, 2022 at 14:39

It’s good now, thanks. Let me check the rest and get back to you.

#333741 Copied

Rose Tyler

Support staff

September 11, 2022 at 14:46

Yes, here are screenshots – https://prnt.sc/D-DId1Poe6Ky https://prnt.sc/0WpZJLpJwWEl Please clear the cache of your browser.

Regards

#333743 Copied

Dorian

Participant

September 12, 2022 at 06:20

Hello, it works smoothly now. What caused the problem?

#333769 Copied

Rose Tyler

Support staff

September 12, 2022 at 12:19

Hello,

Mentioned strings were translated for WC plugin, but not for the Core and theme.
Also, it was a cache issue.

Regards

#333796 Copied
Tagged: localization, loco, problems, templates, translate, woocommerce, wordpress
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