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Loco Translate error - by Umut - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 4 years, 2 months ago ago by Olga Barlow

  • Avatar: Umut
    Umut
    Participant
    August 19, 2020 at 09:46

    Hi there,

    I’m trying to translate your X Store Theme by using Loco Translate plugin. However, it’s not working and I couldn’t figure it out. Here is the screenshot of my problem on the attachment. When I’m trying to create a new language on Loco Translate Theme Translation page it comes empty as you can see on the screenshot. http://prntscr.com/u23j49

    Thanks in advance

    #248482 Copied Theme version: 6.3.9
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 19, 2020 at 10:01

    Hi,

    Have you followed this article https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ ? Do you have any errors in the browser console?
    Provide URL and temporary wp-admin so we can take a closer look https://prnt.sc/u23t5e

    Regards

    #248484 Copied
    Avatar: Umut
    Umut
    Participant
    August 19, 2020 at 10:44

    Private account information has been added.

    Please contact administrator
    for this information.
    #248488 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 19, 2020 at 13:00

    Hello,

    Not sure why this happens, probably some glitch of the Loco translate plugin or compatibility issue with the third-party plugin that you use or WP version. I have placed the translation files to the correct folder, so use Loco translation to finish the translation.

    Regards

    #248522 Copied
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