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Loco translate plugin not working ok, translations are there, but only partial visible.

This topic has 18 replies, 3 voices, and was last updated 5 months, 1 weeks ago ago by Rose Tyler

Sander

Participant

October 18, 2024 at 14:16

Im using Loco translate plugin . The Xstore theme is visible and all correct translation seems there. Only when I set th general setting to my language, Whole section do not translate, lik e the complete checkout and billing area, stay english and some buttons do not translate.

Also atrtibutes, some do and some not . how can I solve that ?

Files is visible for topic creator and
support staff only.

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17 Answers

Rose Tyler

Support staff

October 18, 2024 at 14:33

Hello, Sander,

Thank you for contacting us and for using XStore.

https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme’s Team

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Sander

Participant

October 18, 2024 at 15:46

Thank you, please see accordngly

Please contact administrator
for this information.

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Rose Tyler

Support staff

October 18, 2024 at 16:01

Hello, Sander,

We appreciate your prompt response.

You need to select Site Language here – https://prnt.sc/uDfGEzMHL3HW
Then you need to rename https://prnt.sc/Cb5x0h4F56jR and https://prnt.sc/X19RkjmnAP0m
You can refer to the correct naming by reviewing the example provided in the WooCommerce plugin – https://prnt.sc/E4wDTxTOa1dU

Should you have any questions or need further assistance, please do not hesitate to reach out.

Best regards,
8Theme’s Team

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Sander

Participant

October 19, 2024 at 09:12

Let me know when you managed to take action ? Much appreciated

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Rose Tyler

Support staff

October 21, 2024 at 08:16

Hello, Sander,

We would like to inform you that we have not performed the file renaming for you, as this requires FTP access, which we have not received from you. You may either rename the files yourself or provide us with the necessary access.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best regards,
8Theme Team

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Sander

Participant

October 21, 2024 at 14:51

PLease see here Rose. Hope yu can solve it

Please contact administrator
for this information.

#419766 Copied

Rose Tyler

Support staff

October 21, 2024 at 15:16

Hello, Sander,

We appreciate your prompt response.

Renamed. Please edit translations via Loco Translate further.

Additionally:
– edit the Checkout page using Elementor and change texts in settings of Checkout element
– Theme Options > WooCommerce > Cart > Empty cart > edit Text tab content – https://prnt.sc/mLeyEVthWoib

Best regards,
8Theme Team

Please contact administrator
for this information.

#419778 Copied

Sander

Participant

October 21, 2024 at 15:39

I found some missing translations myself. But there are still locations I cannot find. Or im not sure which plugin the page is, where do I find info on the checkout pages , like “Company info (optional)”

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Rose Tyler

Support staff

October 21, 2024 at 16:04

Hello, Sander,

Please check this screenshot – https://prnt.sc/21piZuKjlNIR
If you mean something else, please provide a screenshot.

Best regards,
8Theme Team

#419788 Copied

Sander

Participant

October 21, 2024 at 16:19

I understand I can change things elementor, but that will change the original UK also. I prefer to find the right loco file

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Jack Richardson

Support staff

October 22, 2024 at 07:52

Dear @Sander,

We hope this message finds you well.

We would like to inform you that you can review the translation files for XStore Core and WooCommerce. Should you require any further assistance, please do not hesitate to provide us with more details regarding the outcome you are aiming for.

Additionally, we would like to inquire if you are planning to create a multilingual website. If so, we recommend using a plugin such as WPML (https://wpml.org/?aid=46060&affiliate_key=YI8njhBqLYnp), which offers settings that allow you to manage translations for strings in different languages.

However, if you are only looking to create a single-language website, you may be able to modify the strings directly within the widget settings or through the translation files of the plugins we previously mentioned.

Please feel free to reach out if you need any further clarification or assistance.

Best regards,
Jack Richardson
The 8Theme Team

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Sander

Participant

October 22, 2024 at 09:55

Thank you for the support so far. Its hard to find the right module.
In which source is the checkout pages ?

Is it xstore-core ? Child or xstore? or woocommerce ?
Im looking now through every file hoping to hit the right line to tyranslate, but It would help to know the location of the text to change How can I find that easily, so uickly know where too look ?

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Sander

Participant

October 22, 2024 at 10:18

I found that most of it is in child, and those translation are 1%.

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Rose Tyler

Support staff

October 22, 2024 at 15:39

Hello, Sander,

Have you changed wp-admin access? We can’t log in.

Private Content

Best regards,
8Theme Team

Please contact administrator
for this information.

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Sander

Participant

October 22, 2024 at 17:55

hold on

Please contact administrator
for this information.

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Sander

Participant

October 22, 2024 at 17:58

try again please ?

Please contact administrator
for this information.

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Rose Tyler

Support staff

October 23, 2024 at 07:52

Hello, Sander,

We’ve uploaded the translation file for the XStore theme from here – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ to your site.

Please go to Loco Translate > Themes > XStore > edit translation further.

Best regards,
8Theme Team

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