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Loco translation failure-shop variations-shop fonts

This topic has 11 replies, 4 voices, and was last updated 1 years ago ago by Andrew Mitchell

scrumgum

Participant

March 19, 2024 at 23:01

howdy dear support team.

First, its been long time since i was impressed by a development of wp, your theme is amazing.
unfortunately, I’m facing some issues while dedicated some hours trying to solve them using code changing and your documentation.

Straight to the issues I would appreciate your assistance.

1) Using the Loco plugin, I tried every upload variation for the core and theme translations (Hebrew) but it’s not working well, I find myself translating basic string in code level, so the whole purpose of the Loco is redundant, I’m sure that this can be solved and I could have a fine translated theme Along the popups and buttons.

2) using Elementary pro I configured the global fonts, most of the website is following the settings, but the products titles in the shop page are ignored. Please help solving this (I did also change the theme typography settings, no change).

3) seems that there is no way to hide the product variations from the shop page, soon I will upload rings with 20 different sizes, colors and etc. No option to hide this, I would prefer to avoid dealing with theme code for best practice.

Thanks in advanced

#387591 Copied Theme version: 9.2.9

10 Answers

scrumgum

Participant

March 20, 2024 at 05:49

Hi
would appreciate it if you could assist

#387599 Copied

Tony Rodriguez

Support staff

March 20, 2024 at 09:16

Hello, @scrumgum,

Thank you so much for purchasing our theme and contacting our support center.

1/ With reference to your inquiry about the Loco Translate plugin, we kindly request that you consult the instructions provided in our theme documentation, which can be found at the following URL: https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/.

Should you encounter any difficulties or if the issue persists, please do not hesitate to provide us with a screenshot illustrating the problem, along with a detailed description of the outcome you are aiming to achieve. This will greatly enhance our understanding and enable us to offer more targeted assistance.

Furthermore, for us to conduct a thorough examination of your settings and extend the necessary support, we would appreciate it if you could supply us with your site’s wp-admin credentials. Please ensure that you submit this information in the private content area to maintain confidentiality.

2/ We would like to inform you that you have the ability to modify the product titles on the shop page. To do so, please follow these steps:

1. Go to the XStore section.
2. Access Theme Options.
3. Navigate to WooCommerce.
4. Proceed to the Shop section.
5. Click on Product Design.
6. Locate the Title HTML Tag.
7. Choose the appropriate option that suits your needs.
8. Ensure to save your changes by clicking the ‘Publish’ button.

For your convenience, we have provided a reference image to guide you through the process. https://imgur.com/31CiPeW

3/ We understand that you would like to hide the variation swatches on your website in various sections, including the shop page, product category page, homepage.

To achieve this, kindly navigate to XStore > Theme Options, then proceed to WooCommerce, followed by Shop elements. From there, access Variation swatches, select Positions, and choose the “Disable” option. https://imgur.com/TyubMEo

We hope this information is helpful. Should you require any further assistance, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

#387630 Copied

scrumgum

Participant

March 21, 2024 at 08:55

the first point is problematic for me, you can see that the product ‘buy now’ button and cart popup and wishlist and many more critical components of the theme remain in english although the translation exist but fir some reason is not translated.

Please contact administrator
for this information.

#387799 Copied

Tony Rodriguez

Support staff

March 21, 2024 at 09:49

Hello, @scrumgum,

Thank you for your response.

You need to rename https://imgur.com/cbjI8RY xstore-he.po to xstore-he_HE.po and https://imgur.com/Xu9zJp1 xstore-core-he.po to xstore-core-he_HE.po via FTP.

We hope this will solve your issue.

Best Regards,
8Theme’s Team

#384434

#387819 Copied

scrumgum

Participant

March 21, 2024 at 19:05

Please check. Still no change in translation.

#387955 Copied

scrumgum

Participant

March 21, 2024 at 23:42

Please assist in the shop variation issue

Please contact administrator
for this information.

#387969 Copied

Tony Rodriguez

Support staff

March 22, 2024 at 07:08

Hello, @scrumgum,

We are writing to inform you that the issue you encountered with the shop variation has been successfully resolved. Our technical team has identified that the Variation Swatches for WooCommerce plugin was the source of the problem.

To address this, we have adjusted the plugin settings by disabling the “Enable for Shop Page” option. This modification has effectively resolved the issue you were experiencing.

For your convenience, we have attached an image in private content area to serve as a reference for the changes made.

Additionally, it is necessary to select the shop page under woocoomerce > Settings > Products > Shop page. See the image for reference in the private content area.

Should you require any further assistance or have additional questions, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#387982 Copied

scrumgum

Participant

March 22, 2024 at 08:43

Thank you for helping 2 points!
the last one is regarding the translation.
i followed the docs and your response here.
still a lot of basic elements that has translation are not translated.
please your help.

in the attached screenshot an example of the offcanvas cart popup you can see many english strings.

Please contact administrator
for this information.

#388003 Copied

Rose Tyler

Support staff

March 22, 2024 at 09:01

Hello, @scrumgum,

We appreciate your prompt response.

Please rename https://prnt.sc/RCPQzwM6tqyz to xstore-core-he_IL.po and https://prnt.sc/mrh4jLtNcnL6 xstore-he_IL.po and let us know once it will be done.

Thank you for your cooperation.

Best regards,
The 8Theme Team

#388010 Copied

Andrew Mitchell

Support staff

March 22, 2024 at 09:40

Dear scrumgum,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#388032 Copied
Tagged: fix loco translation errors, loco translate shop variations, shop fonts woocommerce, woocommerce translation failure, wordpress shop variations, wordpress woocommerce templates
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Loco translation failure-shop variations-shop fonts

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