LocoTranslate difficult to translate theme

This topic has 2 replies, 2 voices, and was last updated 3 months, 3 weeks ago ago by Rose Tyler

  • Avatar: Micrograms
    Micrograms
    Participant
    August 28, 2024 at 23:52

    Ola malta tudo bem ?
    Estou com dificuldade em traduzir o tema, ja baixei a traducao conforme o tutorial,
    Ja fiz upload no loco translate, ja fis o SYNC e mesmo assim a traducao nao e aplicada no tema.. o que pode ser ?

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2024 at 08:05

    Hello, Micrograms,

    Thank you for reaching out to us. We understand that you are experiencing issues with translating the theme, despite following the tutorial and using Loco Translate for synchronization. We apologize for any inconvenience this may have caused.

    To better assist you, could you please provide us with temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Once we have this information, we will be better equipped to help resolve the issue promptly.

    Thank you for your patience and cooperation. We look forward to your response.

    Best Regards,
    8Theme’s Team

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