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Logged in the home page is blank and bugged

This topic has 4 replies, 3 voices, and was last updated 1 days, 18 hours ago ago by Andrew Mitchell

joebuston

Participant

January 2, 2025 at 22:24

so once user is logged in the home page have visible only the home banner and footer and everything else is blank while unlogged everything is fine

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support staff only.

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3 Answers

Tony Rodriguez

Support staff

January 3, 2025 at 07:27

Hello, @joebuston,

Thank you for contacting us and for using XStore.

We are pleased to inform you that the issue you reported has been resolved. Kindly check your website after clearing your browser cache to ensure everything is functioning as expected.

As part of the resolution, we have deactivated the Redis Object Cache plugin on your website, which successfully addressed the issue.

For optimal performance and to avoid potential conflicts, we recommend using only one caching plugin (Wp-Rocket) on your website at a time. Running multiple caching plugins simultaneously can lead to compatibility issues, as was the case here.

For your reference, we have included an image in the private content area.

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

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support staff only.

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joebuston

Participant

January 3, 2025 at 10:44

Appreciate it

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Andrew Mitchell

Support staff

January 3, 2025 at 10:44

Dear joebuston,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

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Logged in the home page is blank and bugged

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