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Logging off button leads to account page instead of logging off

This topic has 3 replies, 3 voices, and was last updated 11 months, 3 weeks ago ago by Andrew Mitchell

TSpinde

Participant

March 1, 2024 at 12:42

Dear 8theme team,

when I’m logged in as a user, and I go over the my account item in the header to it’s dropdown option “Log out”, I get to the account page, being prompted with a green button “Are you sure you want to log out”.

Is there any chance to get logged out directly?

#385363 Copied Theme version: 9.2.8

2 Answers

Tony Rodriguez

Support staff

March 1, 2024 at 13:57

Hello, @TSpinde,

Thank you for contacting us and for using XStore.

We regret to inform you that it is not possible to achieve your desired outcome with the current version of the theme. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page and you request additional customization.

Our high-level developers are equipped to provide you with a tailored solution for this. To get a precise estimate and discuss the customization, please submit a customization services request, and we will prepare a detailed estimate for the cost – https://www.8theme.com/account/#etheme_customization_panel (8Theme’s Customisation Services)

We appreciate your understanding.

If you have any more questions or need additional support, please don’t hesitate to ask.

Kind Regards,
8theme team

#385368 Copied

Andrew Mitchell

Support staff

March 1, 2024 at 13:59

Dear TSpinde,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#385370 Copied
Tagged: account page error, logging off issue, woocommerce logout problem, woocommerce solutions, woocommerce wordpress themes, wordpress theme fixes, wordpress troubleshooting
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Logging off button leads to account page instead of logging off

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