Hi,
I need to come back to this issue, because despite numerous different tests, I could not identify any other connection to it than the “xstore core” plugin.
The problem: Upon login of some users, the site throws a 502.
By now I know only of 2 users that do not work, these 2 administrators:
info@pflanzkompass.at
martin.freisinger@gmail.com
The latter only since yesterday, after changing it to admin (and/or changing the PW). Even after changing it back to another role, the error persisted.
Other users and admin users work; other roles work, too.
Disabling plugins does not help, except for the “xstore core” plugin.
I can definitely rule out server overload or timeouts; there is no proxy server in place. I tried all configurations of the cache plugin. The account page https://www.pflanzkompass.at/konto/ is not being cached.
There already was a topic for this issue:
https://www.8theme.com/topic/login-fails-error-502-with-core-plugin-active/#post-345242
I thought back then that a plugin (Really simple ssl) caused it, but that must have been a mistake. I can not replicate that, neither by disabling the plugin nor by changing its settings.
I do know, however, that the problem first appeared right after updating to the theme version 9 (or core 5 respectively).
I would appreciate it if you could look into this!
Best regards
Martin
