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Logo Issue - by arunpatel - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 7 years, 4 months ago ago by Rose Tyler

arunpatel

Participant

September 29, 2017 at 21:31

I’m in theme options>Header…

Uploading the Logo image (as well as for “fixed”)…

I’m able to upload the file, but then the only option is to “Send to Option Tree” (or “Delete”).

Sending to the Option Tree just turns the window white and it never goes anywhere. The only option left is to click the x in the top right of the window (or refresh the page, which just causes me to start over — which I’ve done, and it never registers the new logo).

Please, contact administrator
for this information.

#173839 Copied Theme version: 1.0 WooCommerce version: Version 3.1.2

5 Answers

Rose Tyler

Support staff

October 2, 2017 at 08:20

Hello,

Please check https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade (Requirements for Legenda) and try to disable 3-rd party plugins.

Regards

#173889 Copied

arunpatel

Participant

October 2, 2017 at 15:54

Well, the only plugins installed are the ones that were bundled with the theme. Just getting started with this website. Should I disable WooCommerce?

#173981 Copied

Rose Tyler

Support staff

October 2, 2017 at 16:03

Please provide wp-admin access in Private Content.

Regards

#173982 Copied

arunpatel

Participant

October 3, 2017 at 20:36

The first time I tried to submit this, I thought I had, but I see now there was an “ERROR: ARE YOU SURE YOU WANTED TO DO THAT?” given…

I’ll try again…

Please, contact administrator
for this information.

#174135 Copied

Rose Tyler

Support staff

October 4, 2017 at 08:16

Hello,

There is “Mixed Content” error http://prntscr.com/gt1mcv.
To fix the error please refer to these articles:
https://www.clickssl.com/blog/how-to-fix-mixed-content-warning-other-ssl-settings-in-wordpress
https://wordpress.org/plugins/ssl-insecure-content-fixer/
http://presscustomizr.com/support-forums/topic/mixed-content-warnings-when-using-ssl/
http://wordpress.stackexchange.com/questions/185257/images-causing-mixed-content-with-ssl

Regards

#174156 Copied
Tagged: best selling, design, logo, themes, woocommerce
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