This topic has 4 replies, 2 voices, and was last updated 1 years, 11 months ago ago by Tony Rodriguez
Hello there,
I have an issue with my site.
The logo is not showing correctly for some users. Specially when they are loged out or when we opened it on incognito.
We tried uploading it many times but it is not solving the problem.
The logo on sticky header does appear, but not on the main header.
Hello Jennifer,
I am glad to inform you that your issue has been resolved. Please clear your browser cache and check your website again. The problem was caused by the incorrect logo on the sticky header, located under XStore >> Theme Settings >> Header Builder >> Header Sticky >> Custom Sticky Logo. I removed that logo and reset the main header logo, which resolved the issue. Please refer to the attached screenshot of your website in incognito mode for reference: https://ibb.co/ZdMDKkF
Best regards,
8Themes Team.
Great!
Thanks a lot!
Its good to know! I will have that in mind for next time!
best regards,
Hello Jennifer,
We are delighted that our proposed solution was able to assist you in resolving your issue. Please do not hesitate to contact us again if you require any further assistance. Thank you for reaching out to us.
Have a pleasant day.
Kind Regards,
8theme team.
Tagged: json, logo, persuasive, showing, template, woocommerce, wordpress
The issue related to '‘Logo not showing properly when loged out’' has been successfully resolved, and the topic is now closed for further responses