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Logo not showing up, instead it shows a broken link image

This topic has 2 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Tony Rodriguez

Moka

Participant

June 7, 2023 at 18:17

I’ve uploaded the logo a few times, it still won’t show on the website, instead it shows a broken link placeholder image.

please note that i have already done basic troubleshooting task, i’ve cleared my browser data and verified on other browsers as well.

see attached screenshot for a better reference.

#358879 Copied Theme version: 9.1.6 WooCommerce version: 7.7.2

1 Answer

Tony Rodriguez

Support staff

June 8, 2023 at 07:47

Hello @Moka,

We suggest that you try removing your site’s retina logo and then check back again. Sometimes, retina logos can cause conflicts that lead to this type of issue. If removing the retina logo resolves the issue, please reset the retina logo and the issue should be resolved.

Best Regards,
8Theme’s Team

#358908 Copied
Tagged: broken link, image, logo, showing, themes, woocommerce, wordpress
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