Return to previous page

Logo Visibility mobile screen time and Mobile Menu Editing Issue

This topic has 4 replies, 2 voices, and was last updated 5 months, 3 weeks ago ago by Tony Rodriguez

Danish

Participant

May 30, 2024 at 07:38

Dear 8theme Support Team,

I hope this message finds you well. I’m currently facing a couple of issues with my XStore theme and would appreciate your assistance in resolving them.

Logo Visibility: I’ve noticed that my logo is not appearing on the website. I’ve double-checked the settings in the theme options, but I’m still unable to resolve this issue. Could you please provide guidance on how I can ensure that the logo is displayed correctly?

Mobile Menu Editing: I’m also having difficulty editing the mobile menu. Despite my efforts to customize it through the theme options, I’m not seeing the changes reflected on the mobile version of the site. Can you please advise on how I can successfully edit the mobile menu?

Any assistance or insights you can provide to help resolve these issues would be greatly appreciated. Thank you for your attention to this matter.

Best regards,
Danish

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#397254 Copied Theme version: 9.3.11

3 Answers

Tony Rodriguez

Support staff

May 30, 2024 at 08:43

Hello, @Danish,

Thank you for contacting us and for using XStore.

1. We have noticed that a logo is currently visible on your website. For your reference, please view the image at the following link: [https://paste.pics/edit/R272F](https://paste.pics/edit/R272F). It appears that this issue may be related to cached data on your end. We kindly suggest clearing your browser’s cache and then accessing the site again using a freshly opened browser.

2. To edit the mobile menu, please follow the steps outlined below:

– Navigate to Xstore > Xstore Builders.
– Select Header and edit the currently active header using Elementor.
– Go to the Mobile Menu Widget and click on the Content Tab.
– In the Items Section, make the necessary changes as per your requirements.
– Click “Update” to save the changes.

For further clarification, you may refer to the image provided here: (https://paste.pics/edit/R2EDY).

We hope you find these instructions helpful. Should you need any more assistance or have additional questions, please feel free to contact us. We are here to support you.

Best regards,
The 8Theme Team

#397276 Copied

Danish

Participant

May 30, 2024 at 09:42

not desktop screen time please check mobile screen time i also sent i screen shot of mobile version

#397292 Copied
Tony Rodriguez

Support staff

May 30, 2024 at 12:01
Hello, @Danish,

We would like to guide you through the process of making your logo visible on the mobile version of your website. Please follow the steps below to add the necessary CSS code:

1. Navigate to XStore > Theme Options.
2. Click on Theme Custom CSS.
3. Select Global CSS.
4. Insert the following CSS code:
```
@media screen and (max-width: 480px) {
  .elementor-6791 .elementor-element.elementor-element-3327ccd {
    --container-widget-width: 40.85%;
  }
}
```
Please note that you can adjust the width of the logo by increasing or decreasing the percentage value as needed.

For your reference, you may view the expected result at the following link: (https://paste.pics/R2G1B).

We trust this information will be helpful to you. Should you require any further assistance or have any questions, please do not hesitate to contact us. We are here to support you.

Best regards,
The 8Theme Team
#397320 Copied
Tagged: logo visibility issues, mobile menu editing, mobile screen time, responsive wordpress themes, woocommerce troubleshooting, wordpress woocommerce themes
Viewing 4 results - 1 through 4 (of 4 total)