Long catalog response on mobile and page loading

This topic has 5 replies, 4 voices, and was last updated 7 months, 3 weeks ago ago by Andrew Mitchell

  • Avatar: Goostaf
    Goostaf
    Participant
    April 25, 2024 at 09:18

    Hello, have you noticed that sometimes the catalog does not open the first time and it takes a long time to click on the links on the mobile, is there any way to fix this? We attach the video

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2024 at 10:32

    Hello, Goostaf,

    Thank you for reaching out to us.

    We can’t download the file you uploaded, unfortunately. Please try to use other filesharing service, for example, https://wetransfer.com/(https://prnt.sc/sNEufd0mgPzp), and provide us with the URL.

    Best Regards,
    8Theme’s Team

    Avatar: Goostaf
    Goostaf
    Participant
    April 25, 2024 at 10:39

    I’m dropping it through another service, your registration is requested. I also attach a website, thank you

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    April 25, 2024 at 13:33

    Dear Goostaf,

    We hope this message finds you well. The performance of a website can be influenced by several factors. To assist you in enhancing your site’s speed, we would like to offer the following recommendations:

    1. Disable any unnecessary plugins.
    2. Optimize your product images for faster loading.
    3. Utilize a Content Delivery Network (CDN) for your images, scripts, and other static content.
    4. Consider upgrading to a higher-tier hosting plan.
    5. Implement caching by using a cache plugin.

    For information, please take a look at this article: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/.

    Should you need further assistance or have any questions, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    April 28, 2024 at 19:11

    Dear Goostaf,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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