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Long loading and failure to display blocks (continuous loading)

This topic has 2 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Tony Rodriguez

paulgor

Participant

May 11, 2023 at 16:09

Hi, 8theme.
After update theme to latest version we have continuous loading of same blocks/ Site loading very fast but blocks loading very long or failure to display (continuous loading). We use WPRocket cacher or turn off plugin. Server compatible with 1024M of ram.
https://відеонагляд.укр/about-us/
https://ibb.co/MpV4KGQ

Thanks

Best, Paul Gor

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#356401 Copied Theme version: 9.1.4 WooCommerce version: v.7.7.0

1 Answer

Tony Rodriguez

Support staff

May 12, 2023 at 05:38

Hello, Paulgor,

Thank you for selecting XStore as your WooCommerce WordPress theme.

We recommend disabling all third-party plugins (including cache plugins and deactivating the CDN on your site) that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/), clearing the cache of the browser, and then testing again. It is possible that one of the additional plugins is causing the issue.

If the issue persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and provide assistance accordingly.

Please be aware that you should take a complete backup of your site before proceeding.

Best Regards,
8theme Team

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#356421 Copied
Tagged: continuous loading, failure to display blocks, high performance themes, long loading, optimize loading time, wordpress woocommerce
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