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"Lost my password" page - by Beatriz

This topic has 4 replies, 3 voices, and was last updated 5 years, 11 months ago ago by Olga Barlow

Beatriz

Participant

March 19, 2019 at 21:49

Hi,

I’m testing my shop and something is wrong because when I go to customer login page and click to “I forgot my password” is going yo redirect me to default page /wp-logim.php?action=lostmypassaword” not to Xstore theme page. What is wrong? Can you help me, please?

Thanks,

#211178 Copied Theme version: 5.1.6

3 Answers

Rose Tyler

Support staff

March 20, 2019 at 08:44

Hello,

Please provide temporary wp-admin access so we can take a closer look.

Regards

#211194 Copied

Beatriz

Participant

March 20, 2019 at 09:37

Hi,

Thanks so much. In the private content area you have the admin user.

Regards,

Please contact administrator
for this information.

#211200 Copied

Olga Barlow

Participant

March 20, 2019 at 10:45

Hello,

Problem is caused by Maintenance plugin. Once plugin is disabled link is correct to
mi-cuenta/contrasena-perdida/ Contact plugin author to fix the problem, our support is not responsible for this.

Regards

#211205 Copied
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