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Main header issue – product page showing different menu and home page different

This topic has 32 replies, 3 voices, and was last updated 3 years, 4 months ago ago by Olga Barlow

amarsharma

Participant

June 25, 2021 at 18:51

1) Menu error
2) Unable to set the height of main header and sticky add to cart.

Please, contact administrator
for this information.

#292145 Copied Theme version: 7.2.11

31 Answers

amarsharma

Participant

June 25, 2021 at 18:56

Also, for the product page – The percentage Sale value is not working.

#292146 Copied

Rose Tyler

Support staff

June 26, 2021 at 10:09

Hello,

Thanks for using our theme.
1) Enable Elementor for static blocks https://gyazo.com/df82a85719ad793c2a6a7319d5f4435f , then edit the Footer static block using Elementor.
2) Yes, because Multiple headers are used. Go to Theme Options > Header builder > Multiple headers > edit the header for the Front page. Watch this video – https://youtu.be/BpeXfzNwkOc
3) All options work on our test site. For example – https://gyazo.com/efab8ba291647bcdf9d745d6a8f86c89
Please provide temporary wp-admin access, so we can take a closer look.
4) Theme Options > WooCommerce > Shop elements > Sale & Out of Stock > Show Sale Percentage > On and Show Sale Percentage For Variable Products > On

Regards

#292187 Copied

amarsharma

Participant

June 28, 2021 at 09:20

New Issues:
1) Unable to edit the header static block – the edit option is not showing.
2) How can we edit or change the green color background of 1st slider AirPods?
3) How to change the background images of all the below sections?
4) How to create a dropdown of My account details once the customer logged in?

Please contact administrator
for this information.

#292302 Copied

amarsharma

Participant

June 28, 2021 at 10:36

5) can you send any revolution slider template to import? that will really help me on 🙂

thanks for your help.

#292310 Copied

Rose Tyler

Support staff

June 28, 2021 at 11:24

Hello,

1) https://gyazo.com/aec4b41f8f7f38fe1b9356f37db79fed > https://gyazo.com/dbf982697f77f564f7227b6b2249db29
2) https://gyazo.com/80cff7aeade2e05f1fff283ab4186b9e
3) https://gyazo.com/b1ad776c23287e89e6e02b2b39ce4818
4) Do you want to change this menu https://gyazo.com/1ac60c882b51194ad4807d984f0ef93d ?
5) Download XStore import files from this page – https://www.8theme.com/downloads/ , inside folders of demos you will find archives of sliders.

Regards

#292318 Copied

amarsharma

Participant

July 4, 2021 at 12:20

Thank you for the help.

Few more questions:

1) How do I change the color of the “Add to cart” button?
2) Unable to change the Button link at the header. Screenshot attached.
3) How to make the product display as a link? When someone clicks on the name of the product it should redirect to the product page.
4) Home page – Space issue for the slider – Not getting the setting to adjust the space and increase the font size.

#293013 Copied

Rose Tyler

Support staff

July 4, 2021 at 13:09

Hello,

1) Theme Options > Styling > Buttons, Theme Options > WooCommerce > Single product builder > Add to cart settings
2) This problem will be fixed in the next update of the theme.
3) Do you mean title of the product on your home page https://gyazo.com/196d62d88a4c87557c53c5ca25bec11e ? There is no such option, unfortunately.
4) https://gyazo.com/b2213ae26965d3be93172cfbcfeae4e4

Regards

#293022 Copied

amarsharma

Participant

July 5, 2021 at 09:46

Hi,
3 new points, please check the drive link having 2 screenshots.

Please contact administrator
for this information.

#293050 Copied
Olga Barlow

Support staff

July 5, 2021 at 12:19
Hello,

1) Added the below code to Theme Options > Custom CSS. Check now
```
div.quantity ~ .et-or-wrapper {
    display: inline-block;
    flex: 1;
    min-width: 120px;
    margin: 0 10px !important;
    align-items: center;
}
.et-single-buy-now.single_add_to_cart_button.button {
    min-width: 145px;
}
```
2) a) To change the green bg edit the column bg image https://prnt.sc/18q65cf
b) To change the top space edit the margin of the column with the text https://prnt.sc/18q6fq0

Regards
#293079 Copied
amarsharma

Participant

July 5, 2021 at 13:33

I must say your support is amazing. One of the best rather in the market.

Thanks for now.
Will contact again for some help.

#293087 Copied

Olga Barlow

Support staff

July 5, 2021 at 15:20

Hello,

You are welcome! We would be grateful if you could leave the rating for our theme https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546

Regards

#293105 Copied

amarsharma

Participant

July 6, 2021 at 18:32

Hi,

New questions:
1) Which “Pin Code Available” plugin you suggest using? We want a pin code input field, customer will enter their delivery Pincode and the result will show – Available and no. of days to deliver.

2) how to enable Ask for quotation feature?

#293275 Copied

amarsharma

Participant

July 6, 2021 at 18:35

3) how to merge Instagram page posts?

#293276 Copied

Olga Barlow

Support staff

July 6, 2021 at 20:32

Hello,

1) We are theme developers and unfortunately we did not study such plugins to recommend you.
2) Go to XStore > Sales booster > Request a quote > enable option and set it according to your needs. Feel free to ask if you need any other guidelines.
3) Sorry, don’t understand your question. Could you, please, explain in more detail what exactly do you want to merge? Do you want to remove space between the Instagram images?

Regards

#293285 Copied

amarsharma

Participant

July 8, 2021 at 11:57

New points:
1) Mobile version – Add to cart and Buy now – space issue for mobile version only.
check the drive link for a screenshot – 1

2) Button issue – on clicking buttons of view cart, proceed to checkout and place order after clicking the section is going blank – check the screenshot – 2

3) Validation error – Can we do the validation error just below the form fields? Screenshot – 3

4) on clicking Add to cart button, can we directly open the popup of the cart right side tab? Currently, after clicking on add to cart – we need to go and click on the cart icon to open the popup. That must be automatically done.

Please contact administrator
for this information.

#293474 Copied

amarsharma

Participant

July 8, 2021 at 16:52

Also, this website is taking way too long to load our other websites on this server are working pretty fast.

After clicking Add to cart also it is taking way too long to load.
Even if we enable caching i don’t think it will solve the issue.

#293539 Copied

amarsharma

Participant

July 9, 2021 at 07:58

Can we use 1 theme license for 2 domains?

#293577 Copied

Olga Barlow

Support staff

July 9, 2021 at 16:29

Hello,

1) Check now.
2) Check now
3) No, unfortunately, the WooCommerce plugin displays errors there only.
4) Done. Check now.
5) Disable all the third-party plugins that you don’t use (For example WPBakery page builder because you use Elementor). Install cache plugin, it will speed up the site. Also, optimize server settings to reduce the server response time. You may try Nitro pack plugin. It helps to achieve good speed results and scores.
6) You can use 1 license for 1 project(dev and production sites) according to ThemeForest license policy https://themeforest.net/licenses/standard

Regards

#293644 Copied

amarsharma

Participant

July 9, 2021 at 16:59

Thank you for the support.
point 2 is still not working. Buttons are going blank once we click on them – add to cart, shopping view, proceed to checkout all.

Home page error:
The product layout has been changed. After I think you did the design changes. Check screenshot – 4.
Now a lot of blank spaces are created below and left side of Product details.

Please contact administrator
for this information.

#293652 Copied

Olga Barlow

Support staff

July 10, 2021 at 10:11

Hello,

Provide us with FTP access to your site. We need to make changes in core plugin files to fix the error on the home page but were locked because of the fatal error during editing.
We need FTP to proceed.

Regards

#293711 Copied

amarsharma

Participant

July 10, 2021 at 17:36

After your yesterday changes the complete website is gone! showing critical error.

Unfortunately, my client also saw that.
Check screenshot – 5

Please contact administrator
for this information.

#293741 Copied

amarsharma

Participant

July 12, 2021 at 07:37

Please check it’s very urgent. My clients and my management is questioning.

It’s showing critical errors for the last two days now.

#293778 Copied

Olga Barlow

Support staff

July 12, 2021 at 17:12

Hello,

Take our apologies for the delay in answering. Check now.

Regards

#293836 Copied

amarsharma

Participant

July 12, 2021 at 17:34

Thanks.

Just now I got a mail from wordpress, the site is still having some issues.

check private area have shared the mail details,

Please contact administrator
for this information.

#293839 Copied

Olga Barlow

Support staff

July 12, 2021 at 20:47

Hello,

This is out of date notification. We have fixed this issue once you provided FTP.

Regards

#293857 Copied

amarsharma

Participant

July 13, 2021 at 09:23

thanks for your support.

There is a lot of gaps created before product alignment.
So, can we create the layout like this – check the drive for screenshots.

Please contact administrator
for this information.

#293882 Copied

Olga Barlow

Support staff

July 13, 2021 at 15:56

Hello,

This section inherits the layout of the single product page that you built using single product builder https://prnt.sc/1atichi
Is it ok for you?

Regards

#293927 Copied

amarsharma

Participant

July 14, 2021 at 12:56

Yes, that is looking nice.
Let me know how I can get that layout?

Few changes on that layout:
1) Buy now button is again very big – Both add to cart and Buy now must be equal size.
2) Will the gallery image all be open? I can see 4 images on the left side of the product details.

#294058 Copied

Olga Barlow

Support staff

July 14, 2021 at 19:44

Hello,

I have changed the layout using a single product builder.
1) Check now.
2) Provide us with the screenshot for better understanding, please.

Regards

#294118 Copied
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