Main menu in cell phone bunched up on both android and iphone

This topic has 5 replies, 3 voices, and was last updated 10 months, 2 weeks ago ago by Zenka

  • Avatar: Zenka
    Zenka
    Participant
    February 6, 2024 at 17:53

    Main menu in cell phone bunched up on both android and iphone
    See screen shot. https://ibb.co/98LgtyJ

    4 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 7, 2024 at 05:50

    Hello, @Zenka,

    Thank you for using our theme and for contacting us.

    We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you revisit your site after clearing your browser’s cache to confirm that the solution has been effectively implemented.

    To address the matter, we have disabled the mobile optimization feature. This adjustment was made within the XStore > Theme Options > General/Layout section of your website’s backend.

    For your convenience, we have provided a reference image in the uploaded file area to guide you through the changes that were made.

    Should you require any further assistance or have additional inquiries, please do not hesitate to reach out to us.

    Best regards,
    The 8Theme Team

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    Avatar: Zenka
    Zenka
    Participant
    February 7, 2024 at 16:30

    Ok, oh no, do you think that will slow down the site for people on Mobile. I really need to optimize for that. What specifically does that button “mobile optimization” do. I actually chose your product because of the mobile layout, but it would be good to have the pages load quickly.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 8, 2024 at 08:46

    Hello, @Zenka,

    We appreciate your prompt response.

    We suggest that you turn off the Mobile Content Optimization option (Theme Options > General) if you are using a cache plugin for mobile devices, as both optimization options can conflict with each other and will not improve the speed together.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: Zenka
    Zenka
    Participant
    February 8, 2024 at 19:52

    Ok great Rose glad that it is being optimized by the other tech. Phew!

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The issue related to '‘Main menu in cell phone bunched up on both android and iphone’' has been successfully resolved, and the topic is now closed for further responses

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