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Main Menu issue with links not working - by jz1215

This topic has 10 replies, 3 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

jz1215

Participant

December 1, 2014 at 20:49

I have 5 menu items Home, Shop, Wishlist, Blog and contact Us. The first three when I click on them work perfectly and link to their respective pages. For the Blog and Contact Us they seem to be just dead links and won’t do anything when clicked.

I am a newby so plain speak will be appreciated.

#27544 Copied

9 Answers

Robert Hall

Support staff

December 1, 2014 at 20:56

Hello,

Please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

#27546 Copied

jz1215

Participant

December 1, 2014 at 21:07

The information is below.

Please, contact administrator
for this information.

#27550 Copied

Robert Hall

Support staff

December 1, 2014 at 21:12

Ass I see you have old version of the theme. Please update theme to the latest version.
Don’t forget to make backup your site before updating.
Here is video tutorial how to update theme:
http://www.youtube.com/watch?v=KdWESIIPU1k

Regards,
Robert Hall.

#27553 Copied

jz1215

Participant

December 1, 2014 at 21:41

I hope i am not an ass considering this is the first question I have asked about the theme.

#27556 Copied

Eva Kemp

Support staff

December 2, 2014 at 12:51

Hello,

Have you changed login credentials to wp-admin panel?
We’re unable to log in now.
Please provide us with the correct details as well as FTP access.

Thank you.
Regards,
Eva Kemp.

#27631 Copied

jz1215

Participant

December 2, 2014 at 14:07

I have it disable password for now. I have downloaded the updated version of the theme separately onto the server. I did a live preview prior to activating it, and there be a lot of issues wrong with it. I am waiting to here back from my web designer prior to doing the final install of the update.

#27658 Copied

jz1215

Participant

December 2, 2014 at 20:06

I activated the new theme. All of my Custom CSS gets deleted and the problem doesn’t get fixed with the contact us page link to work. I reverted back to the older theme that has my custom css in place. I did remove the blog from the menu a reinserted it into the menu and it did work, but when I did the same thing to the contact us link it is still not responding.

please help me with this issue. your login and credentials are reactivated if you need to log back in.

Kindest Regards

#27736 Copied

jz1215

Participant

December 2, 2014 at 20:39

Problem resolved

#27742 Copied

Eva Kemp

Support staff

December 3, 2014 at 01:09

Hello,

We’re glad you’ve managed to find the solution.
If there are any questions feel free to contact us.

Regards,
Eva Kemp.

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