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Main navigation is acting weird. never changed this since my last support here

This topic has 17 replies, 3 voices, and was last updated 2 years, 4 months ago ago by Awais Ahmed

filmguerilla

Participant

July 12, 2022 at 15:32

Can anyone tell me what’s going on here?

Please see screenshot on private area

It’s acting weird on each pages.

Also, there is 1 link to SALE page on my main nav but it’s gone!

Please, contact administrator
for this information.

#329462 Copied Theme version: 7.2.8 WooCommerce version: updated

16 Answers

Rose Tyler

Support staff

July 12, 2022 at 17:38

Hello,

Go to Header builder > settings of Menu element > select menu. Clear cache and check the result.
If this doesn’t help, provide temporary wp-admin access, so we can take a closer look.

Regards

#329488 Copied

filmguerilla

Participant

July 15, 2022 at 00:18

Hello, i tried to fixed this. At first it works. But it occurs again in some pages.

Please fix this asap..

WP admin access in private content.

Please contact administrator
for this information.

#329715 Copied

Awais Ahmed

Participant

July 15, 2022 at 05:43

Hello, @filmguerilla,

Your issue is resolved now I have just set the menu from the Appearance >> Menu and your issue is resolved please see the image for a better reference: https://postimg.cc/mhJxN0Rh

Regards 8Themes Team.

#329723 Copied

filmguerilla

Participant

July 15, 2022 at 23:39

That’s weird. That nav works eversince i launched the site.

Was my other nav (mobile) affected by this as well?

#329813 Copied

Awais Ahmed

Participant

July 16, 2022 at 06:05

Hello, @filmguerilla,

I can understand, but as your issue is resolved now no need to worry about it.

The mobile nav is not affected and is working fine here is an image for a better reference: https://postimg.cc/rzC73RzW You can use your site without worries.

Regards 8Themes Team.

#329825 Copied

filmguerilla

Participant

July 17, 2022 at 22:48

Thank you very much!

#329891 Copied

filmguerilla

Participant

July 17, 2022 at 23:10

checked it again. the nav still not fixed 🙁

checked on firefox cleared cached / logged off

https://prnt.sc/74HX4stjBHzf

#329892 Copied

filmguerilla

Participant

July 17, 2022 at 23:12

logged in on chrome

https://prnt.sc/jReRQpZsek2J

#329893 Copied

Awais Ahmed

Participant

July 18, 2022 at 05:22

Hello, @filmguerilla,

I have checked your site on chrome and Firefox browsers there is no issue navigation is working fine here is the video for a better reference: https://streamable.com/vwul7k please watch the complete video for better reference. It must be the cache issue.

Regards 8Themes Team.

#329895 Copied

filmguerilla

Participant

July 20, 2022 at 19:30

Thanks. That’s a little weird… It was fixed and it shows again. Might be a glitch or something? I’ll observe this in the next couple of days and let you know if i experience the problem again.

#330119 Copied

Awais Ahmed

Participant

July 21, 2022 at 06:05

Hello, @filmguerilla,

Alright, Don’t worry take your time to observe it I hope you will never face this issue again. I am always here to help you 🙂

Regards 8Themes Team.

#330131 Copied

filmguerilla

Participant

July 23, 2022 at 18:15

Hello,

Unfortunately, it does shows again. After installing Sucuri plugin the logout on the navigation shows up again. SALE text that were there was gone.

Please see screenshot.

Browser was cleared to check the problem . Both chrome and firefox.

Please contact administrator
for this information.

#330337 Copied

filmguerilla

Participant

July 23, 2022 at 18:18

After it was fixed i never touched the navigation. Please check the private content top bar nav

Please contact administrator
for this information.

#330338 Copied

filmguerilla

Participant

July 23, 2022 at 18:29

This is really weird.

The nav produce menus that are not supposed to be there. Every changes i made to the website affect the nav? i’m confused why the menus are adding custom links that arent supposed to be there in the first place? automatically added?

Please contact administrator
for this information.

#330339 Copied

filmguerilla

Participant

July 23, 2022 at 18:48

I’m trying to fix this right now. I’m just confused why the site nav changes everytime i’m editing a part of the site. Without me changing the nav. Another thing that bugs me is that the custom links are from the DEV site? Can someone check this for me?

Thank you

Please contact administrator
for this information.

#330341 Copied

Awais Ahmed

Participant

July 25, 2022 at 07:00

Hello, @filmguerilla,

Alright, Just do one thing now.
First, activate the parent theme.
Disable all the third-party plugins including cache plugins and PRO versions of the plugins if you are using them on your site.
Delete all the menus that you have in the Appearance >> Menus
Then create a new menu and assign the location to this menu
Check back to your site after clearing the browser cache.
I hope it will fix your issue.
Then activate the plugins one by one.

Regards 8Themes Team.

#330403 Copied
Tagged: acting weird, main navigation, support, themes, woocommerce, wordpress
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