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Main screen and icons errors. - by ohhayo

This topic has 37 replies, 5 voices, and was last updated 8 years, 10 months ago ago by Stan Russell

ohhayo

Participant

January 20, 2016 at 20:02

Hello.

I have been using the royal theme of your company.

But now there will be a main screen and icons errors.

I hope urgent help for this problem.

I do not know that the English translation are sent to, I hope, hoping to understand and read.

Thank you.

Ohyunseok

Please, contact administrator
for this information.

#109047 Copied Theme version: royaltheme WooCommerce version: 2.4.10

36 Answers

ohhayo

Participant

January 20, 2016 at 20:32

Cause of the problem (description)
Go into the main page on my site. (Ninjapang.com)
If no errors appear, please press the “HOME” button.
Press the “HOME” button on the main menu page will show an error.
Request you to check.

#109059 Copied Theme version: 2.5 WooCommerce version: 2.4.10

Robert Hall

Support staff

January 20, 2016 at 21:16

Hello,

I’ve checked the site and clicked on HOME button many times and didn’t see any errors.
Please provide us with screenshot for our better understanding and highlight what exactly you mean.

Regards,
Robert Hall.

#109066 Copied

ohhayo

Participant

January 21, 2016 at 09:47

bout the site Main page errors

The problem is still occurring.

Please check back to the issue of the site.

1. Click the Login button.

2. Click the Home button.

3. problems.

#109124 Copied Theme version: 2.5 WooCommerce version: 2.4.10

Robert Hall

Support staff

January 21, 2016 at 09:57

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#109128 Copied

ohhayo

Participant

January 21, 2016 at 19:32

hi.

ok.

Please, contact administrator
for this information.

#109314 Copied

ohhayo

Participant

January 21, 2016 at 19:36

Hello.

And, there is one problem yet.

If you’ve set the image pixels in the right setting, the theme does not react commerce.

Commerce had the right image settings, do not apply.

please check.

Ohyunseok

Please, contact administrator
for this information.

#109317 Copied

ohhayo

Participant

January 21, 2016 at 20:22

Hello.

1. I would like to reduce the image size.

2. However, the size of the image was changed in woocommerce settings.

3. Do not react.

4. Please resolve on this issue.

Thank you.

ohyunseok

Please, contact administrator
for this information.

#109326 Copied Theme version: 2.5

Robert Hall

Support staff

January 22, 2016 at 11:51

Hello,

I’ve checked the issue from first post again and still didn’t see problems there.

If you’ve set the image pixels in the right setting, the theme does not react commerce.

Commerce had the right image settings, do not apply.

1. I would like to reduce the image size.

2. However, the size of the image was changed in woocommerce settings.

3. Do not react.

4. Please resolve on this issue.

This questions are a bit unclear for us.
Please provide us with screenshot for each problems that you got.

You can use LightShot program to make screenshots.

If I understood you correctly in 1 and 2 part of your questions after changes the image size in WooCommerce->Settings->Display->Product Images you need regenerate your thumbnails via Regenerate Thumbnails plugin.

Regards,
Robert Hall.

#109417 Copied

ohhayo

Participant

January 22, 2016 at 12:48

Hello. Robert Hall

1. woocommerce settings, click

2. Click Products

3. Click to display

4. Set product image problem

5. Product image not apply.

The size of the image of the product on the theme does not work properly.

http://prntscr.com/9tbhai

I would like to set the image size of the same product.

http://prntscr.com/9tbhtt

Please, contact administrator
for this information.

#109438 Copied Theme version: 2.5 WooCommerce version: 2.4.10

Eva Kemp

Support staff

January 22, 2016 at 14:20

Hello,

Remove Hard Crop option and regenerate thumbnails with this plugin http://wordpress.org/plugins/regenerate-thumbnails/ . After that check images.

Regards,
Eva Kemp.

#109470 Copied

ohhayo

Participant

January 22, 2016 at 18:47

Dear Eva Kemp

What I want to wish everyone stoked and the product image of a certain theme.

wooCommerce settings applied before, this display image does not respond to the application.

Are you recommend this plug-in that can work properly?

It is worried. Again the error is afraid ….

please answer about my question.

Royal theme I’d like to sell cosmetics image ratio is too long.
So I reduced the product image to display the settings.
All of a sudden does not work properly.
Ask for help.
Please.
Thank you.

Please, contact administrator
for this information.

#109536 Copied Theme version: 2.5 WooCommerce version: 2.4.10

ohhayo

Participant

January 22, 2016 at 20:57

Hi Eva Kemp.

All I want is the image ratio than the image capability.

Look different from the product image the size of the main page’s it.

I would like to align the product image size at a constant rate.

Now I Cosmetic sales company, is a necessary product image size is seen longer a luxury.

I would like to reduce the image to a certain percentage of goods.

Your help is needed. Eva Kemp

Thank you.

Please answer.

#109568 Copied Theme version: 2.5

ohhayo

Participant

January 22, 2016 at 21:43

Dear Eva Kemp
It is the same question I had earlier resolved well.
But this picture of the item page or single page should appear.
This is also a problem. This item page picture does not look right.
There is one problem.
Different letters in the font of the lettering and chrome explorer.
I want a font of chromium.
Help.
thank you.

http://prntscr.com/9tim0f

http://prntscr.com/9timiz

I want Fonts
http://prntscr.com/9tin6t

Please, contact administrator
for this information.

#109570 Copied Theme version: 2.5 WooCommerce version: 2.4.10

Eva Kemp

Support staff

January 25, 2016 at 13:51

Hello,

As I see now your site isn’t working properly.
Styles are missing http://storage6.static.itmages.com/i/16/0125/h_1453726194_7140392_c9a235a5ab.png .
Have you made any changes?

Please provide us with FTP credentials.

Regards,
Eva Kemp.

#109795 Copied

ohhayo

Participant

January 25, 2016 at 14:17

Dear Eva Kemp
Customized answer, mood is good too.
Happy weekend well did you send?
I request you.
Thank you.
Dear
Ohyunseok

Please, contact administrator
for this information.

#109818 Copied Theme version: 2.5 WooCommerce version: 2.4.10

ohhayo

Participant

January 26, 2016 at 09:58

Hello. Eva Kemp

Symptoms are still the same.

Contact waited for continued yesterday.

You have entered the FTP information.

And I’d like the same menu font in Internet Explorer and Chrome.

Also it stoked equally Explorer or Chrome font.

I want to look in the chrome font.

Wait for answers.

thank you.

Dear Eva Kemp

Ohyunseok

Please, contact administrator
for this information.

#110007 Copied Theme version: 2.5 WooCommerce version: 2.4.10

ohhayo

Participant

January 26, 2016 at 10:45

Hello. Eva Kemp

Please help us with respect to three issues.

1. https://ninjapang.com/

SSL and FTP information has been sent Error problem.

http://prntscr.com/9uz3ty

http://prntscr.com/9uz4rg

2. Chrome and apply the same font in IE (I want chrome font menu font)

Font Explorer http://prntscr.com/9uz5i1

Chrome font http://prntscr.com/9uz5s6

When you have the same font of the menu and I want chrome font.

I want to fonts the same as the menu of the main page in Chrome.

3. Product Details page

Pointed to install the plug-in, as given and has applied.

But the image of a single page or a product detail page, I experienced an issue.

The image is not visible.

Just hover the mouse ought to look.

http://prntscr.com/9uz7kr

Dear Eva Kemp

Ohyunseok

Please, contact administrator
for this information.

#110015 Copied Theme version: 2.5 WooCommerce version: 2.4.10
Eva Kemp

Support staff

January 26, 2016 at 13:21
Hello,

1. I’ve cleared server cache via FTP. Now clear browser cache and check your site.

2. To change font for IE add this code in Theme Options > Custom CSS > Global Custom CSS:
```
.menu > li a {
    font-family: 'Roboto' !important;
}
```
3. Some plugin is causing the issue. Disable 3rd-party plugins and check.

Regards,
Eva Kemp.
#110055 Copied
ohhayo

Participant

January 26, 2016 at 15:13

Hello.

Dear Eva Kemp

Due to your help’ve solved a lot of problems.

Thank you very much indeed.

There is a plug-in cleanup operations before, pointing to delete gave care if there any plug-ins?

1. Regenerate Thumbnails (plug-ins)

Product image size plugins certain percentage

http://prntscr.com/9v184f

Deleting it okay?

2.Easy HTTPS (SSL) Redirection (plug-ins)

Would Setting up SSL plug-ins may also be deleted right?

http://prntscr.com/9v1tnz

Thank you very much for your help. Eva Kemp

Dear Eva Kemp

Ohyunseok

#110082 Copied Theme version: 2.5 WooCommerce version: 2.4.10

Jack Richardson

Support staff

January 27, 2016 at 11:36

Hello,

1. We recommend to keep Regenerate Thumbnails plugin as when you change images sizes in Woocommerce settings you need regenerate thumbnails.

2. If you set up SSL certificate without this plugin then you can delete it.

Best regards,
Jack Richardson.

#110254 Copied

ohhayo

Participant

January 27, 2016 at 14:10

Hello.

I’m sorry to bother you like to keep you.

1. I want to change the color of the font bold Customer Service.

Shown with a gray blur in the current, rather difficult to see, and the eyes are bad disadvantage to customers.

Please help to change the color of the font. (I want black.)

The theme of the demonstration font of us went out bulraek.

https://www.ninjapang.com/5074-2/

http://prntscr.com/9vgrnc (picture of the problem) Category

And also so hard to apply these emoticons?

http://prntscr.com/9vgsn1 (emoticons applicable categories)

2. Plus or minus button to set up inquiries

Plus you can put items on the product detail page or single product page of the site, minus the button does not exist.

I would like to set the button to hoist the items in the product detail page.

Please pointing.

Please help me.

http://prntscr.com/9vgyh3

Demonstration of Royal Themes

http://prntscr.com/9vh0pv
http://prntscr.com/9vh2kr

Contact Sorry, but seems always giving.

Thank you English do not even me, always you for your help.

There are always taken care of you.

Thank you.

Ohyunseok

Please, contact administrator
for this information.

#110300 Copied Theme version: 2.5 WooCommerce version: 2.4.10

ohhayo

Participant

January 28, 2016 at 09:32

Hello.

Do you are working on?

1. Try to ask marred by errors.

http://prntscr.com/9vu4al

http://prntscr.com/9vu4ka

2. Single Product page edge or product detail page, plus or minus buttons error

Older posts are waiting for your inquiry answered.

Thank you.

Ohyunseok

#110467 Copied Theme version: 2.5 WooCommerce version: 2.4.10
Eva Kemp

Support staff

January 28, 2016 at 11:38
Hello,

1. To change font color in sidebar use this code in Theme Options > Custom CSS > Global Custom CSS:
```
.sidebar .widget_nav_menu ul > li a {
    color: #000 !important;
}
```
To add icons to sidebar you can use some 3rd-party plugin.

2. Plus/minus feature for quantity box was removed in Woocommerce update.
You may try https://wordpress.org/plugins/woocommerce-quantity-increment/ plugin

Regards,
Eva Kemp.
#110491 Copied
ohhayo

Participant

January 28, 2016 at 12:19

Hello. Eva Kemp

An error has occurred categories of goods of a sudden yesterday

SHOP coming out only odd page is not opened.

I saw the address on the menu, exactly the same as before.

How will this problem be solved?

Please help me.

Theme SHOP invisible.

1. https://www.ninjapang.com/woman/

http://prntscr.com/9vvodm

2.https: //www.ninjapang.com/%EC%83%81%ED%92%88-%EC%B9%B4%ED%85%8C%EA%B3%A0%EB%A6%AC/ man /

http://prntscr.com/9vvpwz

Thank you.

There are always taken care of you.

Ohyunseok

#110500 Copied Theme version: 2.5 WooCommerce version: 2.4.10

ohhayo

Participant

January 28, 2016 at 14:24

Hello. Eva Kemp

Previously pointed given the code was applied well.

Thank you. Eva Kemp

Since yesterday I got a strange error thing.

<About the errors SHOP>

SHOP are connected to the odd page does not open.

Saw the address on the menu looks, do not thing changed. The same settings.

<Problems> invisible SHOP page of the theme.

1. https://www.ninjapang.com/woman/

http://prntscr.com/9vvodm

http://prntscr.com/9vx30z

2.https: //www.ninjapang.com/%EC%83%81%ED%92%88-%EC%B9%B4%ED%85%8C%EA%B3%A0%EB%A6%AC/ man /

http://prntscr.com/9vvpwz

http://prntscr.com/9vx3c0

Thank you.

There are always taken care of you.

Ohyunseok

Please, contact administrator
for this information.

#110536 Copied Theme version: 2.5 WooCommerce version: 2.4.10

Eva Kemp

Support staff

January 28, 2016 at 15:20

Hello,

I clicked the menu item “Men” and this is the page I saw:
http://storage9.static.itmages.com/i/16/0128/h_1453990725_6238793_8993556a68.png
The same was for “Women” page. They are working fine.
Try to clear browser cache and check again.

Regards,
Eva Kemp.

#110554 Copied

ohhayo

Participant

February 3, 2016 at 15:37

Hello.

The search bar problem has occurred.

Search bar icon is not visible.

I do not see the image on the search bar icon.

Under the search bar to attach the picture problems.

http://prntscr.com/9yi3p8

Ohyunseok

Please, contact administrator
for this information.

#111468 Copied Theme version: 2.5 WooCommerce version: 2.4.10
Stan Russell

Participant

February 3, 2016 at 16:08
Hello,

please add following css code to your custom.css file:
```
i.fa[class*="fa-"] {
    width: 2.7em;
    height: 2.7em;
    }
```
Regards,
Stan Russell.
#111476 Copied
ohhayo

Participant

February 4, 2016 at 20:32

Hello.

I saw a good response.

How I can be applied in WordPress.

Or the application of WordPress theme options can be given as pointing.

Working time given should teach my skills.

If the work due to wrong I wrong custom.css file is concerned lest the damaged site.

Please help. Please.

I am always indebted to you.

Ohyunseok

#111719 Copied
Tagged: errors, icons, main screen, templates, woocommerce, wordpress
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