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‘Maintenance mode’ is not workable in mobile mode?

This topic has 7 replies, 3 voices, and was last updated 2 years, 5 months ago ago by c3jack

  • Avatar: c3jack
    c3jack
    Participant
    June 15, 2022 at 02:54

    Please make sure of it. I wonder if it is relative to AMP issue?

    #325967 Copied Theme version: 8.1.6
    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 15, 2022 at 08:06

    Hello,

    Could you, please explain your issue in more detail? I’m not sure that fully understand the problem. Maybe provide us with a screenshot or video.

    Regards

    #326012 Copied
    Avatar: c3jack
    c3jack
    Participant
    June 15, 2022 at 08:31

    I enabled the maintenance mode in xStore. it was working in desktop – including Windows 10 & iMac. But my customer told me that the website is not working in his mobile and tablet(both are Apple’s products). It seems only desktop is working. Could you test the situation in your site. My customer will not allow me to enable the maintenance mode using xStore solution until the function is working smoothly. Thanks .

    #326015 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 15, 2022 at 15:34

    Hello,

    Provide us with WP Dashboard and FTP access to your site to check the issue in more detail and help you.

    Regards

    #326060 Copied
    Avatar: c3jack
    c3jack
    Participant
    June 15, 2022 at 15:53

    Hi , here is the information you requested.

    Please contact administrator
    for this information.
    #326062 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 16, 2022 at 06:06

    Hello,

    Thanks for wp-admin access.
    About the problem, describe it with screenshots, please. You can use Lightshot screenshot or Gyazo tool to share links to your screenshots.
    Provide FTP access also. If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    #326087 Copied
    Avatar: c3jack
    c3jack
    Participant
    June 16, 2022 at 08:16

    Hi， I turn off xStore-AMP module, it is working good. So I shall close the ticket.thanks for your support.

    #326103 Copied

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The issue related to '‘‘Maintenance mode’ is not workable in mobile mode?’' has been successfully resolved, and the topic is now closed for further responses

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