Return to previous page

Major problem with product filtering - by nstafylas

This topic has 8 replies, 2 voices, and was last updated 4 years, 11 months ago ago by Olga Barlow

nstafylas

Participant

November 29, 2019 at 11:05

Dear All,

We are having major problem with product filtering on our e-shop
http://www.maxinfashion.gr

We have tried any possible combination for the attributes and product variations and still the product filtering is not working correctly.

The Ajax filtering is now turned on in the 8theme options section.

Can you guess what is probably wrong with the the legenda filtering options and the actual info for the attributes and variation of a product?

Thank you in advance for your reply

Please, contact administrator
for this information.

#225895 Copied Theme version: 3.10 WooCommerce version: 3.7.1

7 Answers

Olga Barlow

Support staff

November 29, 2019 at 13:02

Hello,

Could you, please, describe in more detail your actions step by step to reproduce the issue. We tried to filer products and don’t see any issues https://gyazo.com/f329d75ab52dc96e5f1d41e0751fd182

Regards

#225909 Copied

nstafylas

Participant

December 3, 2019 at 13:10

Dear Olga,

Thank you for your reply.

The real problem that we are facing is that we want the product filtering Size to show only the product variations and not the attribute.

Is this possible with legenda or should we look for another way to do this let’s say with a plug in?

#226147 Copied

Olga Barlow

Support staff

December 3, 2019 at 13:31

Hello,

Sorry, I’m not sure that I understand you. What do you mean bu show variations, not attribute?

Regards

#226153 Copied

nstafylas

Participant

December 5, 2019 at 09:14

Ok! No problem I will send you during the day an example with images.

#226283 Copied

Olga Barlow

Support staff

December 5, 2019 at 10:15

Hello,

Ok, sure.

Regards

#226289 Copied

nstafylas

Participant

December 10, 2019 at 12:21

The number marked in the red placeholder is the number created by the attribute 48-large.

So the naumber in the parenthesis is shown by info that have to do with the attributes in the product.

We want to know if it is possible through legenda to show the number in the product filter that takes the info from the variations for example the variations marked in the red place holder in image c

Do you have any syggestions like a plug in that can co operate with Legenda and do the function we want?

Thank you in advance for your reply

#226515 Copied

Olga Barlow

Support staff

December 10, 2019 at 17:36

Hello,

This widget is the default WooCommerce widget and our theme does not have any additional options for this. We can help you only in case it displays wrong number of products when our theme is enabled but correct number with the default WooCommerce theme – Storefront.
If filter works the same way with both themes (Legenda and Storefront) then you need to contact WooCommerce plugin support to get any suggestions for this, we can do nothing.

Regards

#226547 Copied
Viewing 8 results - 1 through 8 (of 8 total)