I’ve had an open topic on this for weeks and it has yet to be corrected. I’ve had no orders for a few weeks from the holidays, and just heard from a friend today that tried to order (and didn’t realized I worked on the site) and she sent me this:
“Hi CJ! I did not mean to order two. When I went through the check out I got an error message (which I posted to you) then I hit the order button again and got the same error message so I gave up and left the site.”
This is the same thing we have heard from MULTIPLE customers and no one can place a successful order. I have been more than frustrated with this theme and the fact that people can’t order my client’s product. In addition we STILL have no tracking working for Google Analytics no matter where we implement the code (in theme options or WooCommerce settings). Neither of these issues have ever been resolved – what a nightmare! And to find out customers still can’t order – even worse both orders went through. So customers get an error, but the order is placed and their card is charged. If they try again a second time, then they get double charged. It’s a nightmare.
