Making fields optional on checkout depending on delivery type of order

This topic has 2 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Tony Rodriguez

  • Avatar: Inesita
    Inesita
    Participant
    May 11, 2023 at 16:46

    Hi,
    I have set an option for pick up at a store for our items. Is it possible on the checkout to make the fields related to the address optional as soon as they select the pick up in store option? As the customer is going to pick up the merchandise in a store we don’t need to collect their address and they don’t need to spend time typing it in.
    https://postimg.cc/CBjP20tn

    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 12, 2023 at 05:54

    Hello @Inesita,

    Unfortunately, the WooCommerce platform does not provide the option you are looking for. We apologize, as the current version of the theme does not support this feature and would require additional customization. Our item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page.

    If you would like to pursue paid customization services, we recommend submitting a customization request to the WPKraken team at WPKraken team.

    Alternatively, you may use a third-party plugin to meet your requirements, but please note that this is done at your own risk.

    Best Regards,
    8Theme’s Team

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