Many features disappeared after theme update

This topic has 8 replies, 3 voices, and was last updated 5 years, 3 months ago ago by Olga Barlow

  • Avatar: Salih_GULER
    Salih GÜLER
    Participant
    September 10, 2019 at 17:50

    Many features disappeared after theme update
    https://prnt.sc/p4cy6m

    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 10, 2019 at 20:13

    Hello,

    1) Make sure that you installed Kirki framework plugin
    2) Make sure that you updated not just theme but XStore core plugin to version 1.3.1
    3) Make sure that you finished migration of theme options (Go to Xstore > Theme Options after Kirki plugin installation)
    4) Provide us with Dashabord and FTP access if previous suggestions do not work for you.

    Regards

    Avatar: Salih_GULER
    Salih GÜLER
    Participant
    September 13, 2019 at 23:10

    problem continues for mobile
    please check private area

    What should I do to avoid changes to the theme in after updates?

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2019 at 08:15

    Hello,

    I do not see any problems on mobile – https://prnt.sc/p5yubf Please clear all cache and check one more time.
    As a rule, the update doesn’t cause any problem, just follow our documentations https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    Please note that any Core plugin update requires the theme update to the latest version before the plugin update.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Salih_GULER
    Salih GÜLER
    Participant
    September 14, 2019 at 14:04

    https://prnt.sc/p5yubf

    no left scroll icon on photos for mobile

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2019 at 14:32

    Hello,

    Please check our demo – https://xstore.8theme.com/demos/2/babyland01/shop/ It is not a bug, but predefined behavior, because these arrows are shown on hover only.
    You can change it via Theme Options > WooCommerce (Shop) > Shop > Products Styles > Product Content Elements > Hover buttons on mobile http://prntscr.com/p61v6z

    Regards

    Avatar: Salih_GULER
    Salih GÜLER
    Participant
    September 15, 2019 at 22:37

    Thank you for information. these settings were previously made , after update changed my settings

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 16, 2019 at 07:17

    Hello,

    We have changed the logic of this option. Before it called hide button if option is enabled, now it’s show buttons. Sorry for this inconvenience.

    Regards

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