Many issues with theme and XStore builder pages

Hello, Adam,

Thank you for getting in touch with us.

1/ Please check now. The font-size can be edited. The problem was caused by font-size for links from elementor settings that have the highest priority.

Also, in Archive builder, it is recommended to use not Products grid, but Archive products element https://prnt.sc/wQRNGS0Z_Crc

2/ We’ve changed the “Product Added Notification” via Theme Options > WooCommerce > Shop > Shop Page Layout. Please check now.

3/ “Can’t customise mini cart enough” – for example?
“and padding is way off on the top sometimes hiding the logo” – https://prnt.sc/5ddKhOZWB5hk It is because you logged in as admin, please check the site as a customer, and all will be fine -https://prnt.sc/wgpXukpxQQ7H
“Also, how can i load the mini cart during design preview? It just keeps opening the cart page.” – this is a specific behavior in Preview mode, just open one more tab where you will be able to check the Off-Canvas cart content.

4/ Theme Options > Breadcrumbs > disable Special Breadcrumb On The Cart, Checkout, And Order Pages. Also, you can use our Cart/checkout builders > Breadcrumbs element https://prnt.sc/ZJPtqAOqik2H

5/ Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins (any theme on the market can not do this). Sometimes, but not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support. But we are ready to help your customers with their requests.
Have you tried to contact support of the plugin?
“as it cuts off text” – please provide URL of the page and a screenshot of the problem, and we will check what can be done to help you from our side.

6/ Please provide some screenhots for a better understanding of your requests.
Use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file-sharing service such as WeTransfer https://wetransfer.com/ to upload ready photos there and provide us with URLs.

7/ For the mobile header only the Mobile menu is available, but you can still add different content using HTML elements and static blocks – https://prnt.sc/zxWkWkYd5Vc3

8/ Please record a video of your actions and the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

9/ Here is what we can see – https://prnt.sc/4rEPCo7gHM8- , no issue. Please provide your own screenshot of the problem.
9.1 and 9.3, 10/ In Archive builder, it is recommended to use not Products grid, but Archive products element https://prnt.sc/wQRNGS0Z_Crc
9.2/ Do you mean our Spotlight Categories element? Currently, these settings are available – https://prnt.sc/DdkLFd5yZU3J and we will improve this element in the future, please post your request to our dev team via this page – https://www.8theme.com/taskboard/
9.4/ In settings of what exactly element? Please provide a screenshot.
We’ve checked the Product grid on your site and the Show qty works – https://prnt.sc/Zz-4bD_jB9sD

11/ Here is an example – https://prnt.sc/53tE8hvLHfgp

12/ Footer can be edited using Elementor, for example – https://youtu.be/dedHEO443nE?feature=shared

14/ Use Elementor or Theme Options > Footer > Footer styling.

We trust that the information provided will be of significant assistance to you.

Kind Regards,
8theme team

Hello, Adam,

We appreciate your prompt response.

1/ Without our builder for products archive, custom CSS can be used to change title font-size:

.content-product .product-title a {
    font-size: 21px;
}

4/ Currently there are no additional settings for special breadcrumbs.
You can send your request to our dev team via the form on this page – https://www.8theme.com/taskboard/ If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

5/ The next custom CSS code can be used (Theme Options > Theme custom CSS):

.wcpr-stars-count .wcpr-row .wcpr-col-star {
width: auto;
font-size: 0;
}
.wcpr-col-star .star-rating span, .wcpr-col-star .star-rating, .wcpr-overall-rating-right-star .star-rating span, .wcpr-overall-rating-right-star .star-rating {
font-size: 0;
margin-bottom: 0;
}
.wcpr-col-star .star-rating span:before, .wcpr-col-star .star-rating:before, .wcpr-overall-rating-right-star .star-rating span:before, .wcpr-overall-rating-right-star .star-rating:before {
font-size: 1rem;
letter-spacing: 0px !important;
}
.wcpr-grid .wcpr-grid-item .wcpr-content .review-content-container .star-rating, .wcpr-modal-light-box .wcpr-modal-light-box-wrapper .wcpr-modal-wrap .wcpr-modal-content .star-rating {
font-size: 0;
width: 81px;
letter-spacing: 0px;
margin-bottom: 10px;
}
.wcpr-review-rating {
line-height: normal;
}
.wcpr-review-rating .wcpr-review-date {
flex-basis: 100%;
}
reviews .commentlist .star-rating {
margin-top: 0;
}

> https://prnt.sc/nXtNfvFJd6bI

6/ Thank you for the video. Compatibility with this plugin has not been added to our theme yet, because we have not received a request about this before, please post the request here – https://www.8theme.com/taskboard/
Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins, so this is not a reason for the refund.

8/ There is a shortcode element https://prnt.sc/DMyMTjY_sjpL and a woocommerce hook element https://prnt.sc/KFEKL-tI215O , that you cna try to use.

9/ Thank you for the bug report. Our dev team will fix it in the next theme update. Currently, you can show only products correctly, please go to Theme Options > WooCommerce > Product Catalogue > Shop Page Display > select “Shop products”.

11/ It shows the real size of the uploaded image, so you need to prepare image using a graphic editor and upload it from the start in the desired size.
Click here – https://prnt.sc/9DsByBO_UY_A to open the settings, then scroll to the – https://prnt.sc/IRBy2J1KIgO8
We do not recommend uploading images for sub-items, so there are no options – https://prnt.sc/Ntyc_dyMORxr We would recommend creating mega menu using static blocks and Elementor, for example – https://youtu.be/JiI6qDaVtY4?feature=shared https://www.8theme.com/documentation/xstore/menu-set-up/mega-menu/

14/ Yes, and color scheme – https://prnt.sc/PEfYFFEDFeif To be able to edit it further, we would recommend creating the footer using our Footer builder or static block – https://youtu.be/dedHEO443nE?feature=shared

15/ Fixed. Please clear the cache of your mobile browser and check now.

Kind Regards,
8theme team

Hello, Adam,

Please provide us with FTP access.

To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, Adam,

Private Content

Kind Regards,
8theme team

Hello, Adam,

We appreciate your prompt response.

8/ Classic (no builders) – https://prnt.sc/R4_-UUxY1b5x
Single product builder (customizer) – https://prnt.sc/BktGeQtbrysM
Single product (Elementor builder) – https://prnt.sc/w-q0srsOoERY
Please describe what exactly should be fixed from our side (what is displayed without our bulders)?

9/ To fix categories broken layout (before -> https://prnt.sc/MRNbrS9RPOa7 VS after -> https://prnt.sc/9QaLpAEKU0p5)

xstore/css/modules/woocommerce/archive.min.css
xstore/css/modules/woocommerce/archive.css
et-core-plugin/app/controllers/elementor/general/product-grid.php
xstore/woocommerce/content-product-cat.php

Kind Regards,
8theme team

Hello, Adam,

8/ https://prnt.sc/0h3AGr1UKFTX > https://prnt.sc/5Y5xqr7OB0zS – please describe the specific steps that allow us to see the problems. Also, kindly specify what exactly you are interested in and what is not working.

6, 9/ Any changes made to the parent xstore theme or plugin will be added in the update. However, changes made to the child theme were done just for you.

Kind Regards,
8theme team

Hello, Adam,

8/ Storefront theme (not our theme, but default WooCommerce theme) – https://prnt.sc/ThUa6tmS1ckS (no block displayed but it is added in code -> https://prnt.sc/awjtWPcg1AO9)
Single product (not any builder) – https://prnt.sc/NAJQNmE1PLHx (no block displayed but it is added in code -> https://prnt.sc/dLya3JbpaAyU)
Single product (customizer builder) – https://prnt.sc/buo2xQd4KM8i (neither block displayed not added in code)

To display such block in Single Product Builder (customizer builder) or Single Product builder in Elementor editor we created for your own shortcode.
We have added to your child-theme/functions.php next code to create your own shortcode to display gateway information -> https://prnt.sc/AlAe5cW4-IPH

if ( class_exists('WC_Gateway_Clearpay') ) {
    add_shortcode('etheme_clearpay_product_page_info', 'etheme_clearpay_product_page_info');

    function etheme_clearpay_product_page_info() {
        $gateway = WC_Gateway_Clearpay::getInstance();
        ob_start();
            $gateway->print_info_for_product_detail_page();
        return ob_get_clean();
    }
}

We added html block01 to the content of SPBuilder (customizer) -> https://prnt.sc/ZIdq0-WmLMKE with content [etheme_clearpay_product_page_info]. Not it is displayed on frontend just the same as with the default StoreFront theme -> https://prnt.sc/LmmIMpUZHgTp

We think that is it because of the js script issues that are not related to our theme -> https://prnt.sc/Eclh4-2t9sAq because there is the same error with the default StoreFront theme as well -> https://prnt.sc/1efTMg0gZoTB. To fix the issue you can contact your hosting provider or try to reinstall WordPress (https://prnt.sc/OX10xExehwKd) on your staging (sometimes it helped our customers to fix similar js errors). In case you decide to reinstall make sure you have a fresh backup of your website.

16/ Product Archives element – is available when creating a Product Archive template. It will not work on non-product archive pages like Home, About Us, Contact us etc.

Products element can be replaced by Products Grid element – https://prnt.sc/fgDY89ImUG7f

Also, we have a separate Product Filters element that can be added on custom pages, like Home, – https://xstore.8theme.com/elementor/demos/book-store/

Kind Regards,
8theme team

Hello, Adam,

You’re welcome!

To display specific products, you can use Products Grid or Products Carousel, for example, https://prnt.sc/CLZCe3n2nbfF
OR https://prnt.sc/-IYX10rTWbCM + https://prnt.sc/RO450hug2bks

Kind Regards,
8theme team

Hello, Adam,

You’re welcome!

Please provide an example of your search request and describe the desired result in more detail.

Kind Regards,
8theme team

Hello, Adam,

Please submit new topics for new questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/ do not mix altogether to prevent misunderstanding in this conversation.

1/ We’ve checked your Cart page and here is what we see – https://prnt.sc/I7X9yN8kD7_O what should we enter https://prnt.sc/QOa4rfPHXS6C to be able to see https://prnt.sc/JzH4c4QcsVL9 ?

2/ You can activate https://prnt.sc/EXQ4VCPNnjzM + https://prnt.sc/Cooaf32SkyOd > https://prnt.sc/ozrRiQybVFqG
(you now have the advanced layout turned off, there will be some changes in the content https://prnt.sc/KCUMRbra-adh )

Kind Regards,
8theme team