Return to previous page

Many problems with mobile site - by andantesash

This topic has 17 replies, 4 voices, and was last updated 7 years, 10 months ago ago by Eva Kemp

andantesash

Participant

January 21, 2017 at 10:16

Hi There,

I am having lots of problems with the mobile responsive version of my site.

1. The mobile menu is black with a dark grey font – how do I change this? I tried custom css from another post on your forum but it didnt work.

2. There is a large gap between the header and slider on my mobile site, it is fine on desktop and laptop – it just won’t work on mobile.

3. How do hide footer block / footer widget on mobile devices?

#152659 Copied

16 Answers

andantesash

Participant

January 21, 2017 at 11:21

Here is the URL: https://goo.gl/HvqRHo

#152673 Copied

Eva Kemp

Support staff

January 21, 2017 at 11:22

Hello,

Please provide your site url to check the issue.

Regards,
Eva Kemp.

#152674 Copied

andantesash

Participant

January 21, 2017 at 15:13

I already provided?

#152682 Copied
Rose Tyler

Support staff

January 23, 2017 at 08:46
Hello,

Please, add this code in Theme Options > Custom CSS > Custom CSS for mobile:
```
.mobile-nav a {
    color: white !important;
}
.mobile-nav-heading.close-mobile-nav {
    color: white;
}
```
```
.home .page-content {
    margin-top: 0;
}
```
```
.main-footer.main-footer-1 {
    display: none;
}
```
or use VC http://prntscr.com/dz54oj

Regards,
Rose Tyler.
#152737 Copied
andantesash

Participant

January 25, 2017 at 02:05

None of that worked sadly, I also tried emptying cache etc – any other suggestions?

#152963 Copied

Rose Tyler

Support staff

January 25, 2017 at 08:11

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Rose Tyler.

#152969 Copied

andantesash

Participant

January 26, 2017 at 16:18

I have attached in private content

Please, contact administrator
for this information.

#153144 Copied

Rose Tyler

Support staff

January 26, 2017 at 16:29

Hello,

I’ve added code in Custom CSS for mobile http://prntscr.com/e0mxy9. Clear browser cache, and check.
Also, see screenshot http://prntscr.com/e0myia

Regards,
Rose Tyler.

#153147 Copied

andantesash

Participant

January 26, 2017 at 16:49

Meant to say the menu is working now, but slider revolution is still appearing with a big huge white space

#153150 Copied

Rose Tyler

Support staff

January 26, 2017 at 16:59

Hello,

Try to change “The minimum height of the Slider in FullWidth or Auto mode” http://prntscr.com/e0nfst

Regards,
Rose Tyler.

#153155 Copied

andantesash

Participant

January 27, 2017 at 00:03

Got it – thanks Rose!

One last thing I seem to be having a problem with is – I have duplicate Accordion Tabs, one there should be one with Description and one with Technical Data – bu there is two technical data ones and the top one is displaying an error:

Warning: call_user_func() expects parameter 1 to be a valid callback, no array or string given in /home/public_html/wp-content/themes/royal/woocommerce/single-product/tabs/tabs.php on line 33

Here is the link;
https://goo.gl/tuJbBv

#153188 Copied

Eva Kemp

Support staff

January 27, 2017 at 12:31

Hello,

Please update the theme to the latest version 2.9.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#153232 Copied

Hans De ruiter

Participant

February 10, 2017 at 15:57

I have the latest version if it is good. and for mobile such as Apple works the shopping cart does not I hope you can look naa. because I’m not myself anymore.

#154480 Copied

Rose Tyler

Support staff

February 10, 2017 at 16:05

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Rose Tyler.

#154483 Copied

Hans De ruiter

Participant

February 10, 2017 at 16:26

This are my info

Verry tnx for help
ans sorry for my bad enlish i am a beginner

Please, contact administrator
for this information.

#154488 Copied

Eva Kemp

Support staff

February 13, 2017 at 17:15

Hello @Hans De ruiter,

As I see shopping cart is working fine on mobile http://storage6.static.itmages.com/i/17/0213/h_1487002471_6408848_2430a07770.jpeg .
Could you please describe the issue with more details?
How can we replicate it?

Regards,
Eva Kemp.

#154683 Copied
Viewing 17 results - 1 through 17 (of 17 total)