Many products have ratings in shop page but they never had rating

This topic has 2 replies, 2 voices, and was last updated 2 years, 2 months ago ago by Rose Tyler

  • Avatar: Chris0483
    Chris0483
    Participant
    September 13, 2022 at 10:36

    Hello

    In shop page there is many product with a ratings, but these product never had ratings, and on product page there is no rating.

    I try to delete these ratings but I can’t.

    Also, there is an issue on ratings display, there is 5 stars grey and 5 stars yellow…

    Greatings

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 13, 2022 at 13:29

    Hello,

    Please check if the mentioned situation is not caused by a 3rd party plugin on your site, or custom code in the child theme.
    Check how this works with the default WC theme – Storefront activated.
    Let us know the results.

    Regards

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