Map icon not showing on iPhone - by mozmocreative

This topic has 7 replies, 3 voices, and was last updated 9 years, 11 months ago ago by Olga Barlow

  • Avatar: mozmocreative
    mozmocreative
    Participant
    November 18, 2014 at 01:08

    Hi, the map marker icon (custom image) is not showing on iPhone, please see screenshot below. As you can see the map is in the same location as on the desktop screenshot, but the map marker is not showing on iphone. Can I fix this\enable the default icon JUST for mobile devices, but still show my custom icon where possible?

    Screenshot: http://i.imgur.com/Y3mUGkb.jpg
    Page: http://cp211.ezyreg.com/~mymy2015/clubs/noosaville/

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: mozmocreative
    mozmocreative
    Participant
    November 18, 2014 at 01:13

    It does, however, show on the iPhone in landscape orientation. Could this mean the marker needs to be smaller? I can’t make the map bigger, as it already takes up the full width of the iPhone, as you can see

    Avatar: Eva
    Eva Kemp
    Support staff
    November 18, 2014 at 15:10

    Hello,

    Sorry but this is related to Visual Composer element.
    You can ask for this issue at their support forum.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: mozmocreative
    mozmocreative
    Participant
    November 25, 2014 at 03:04

    Hi,

    How do I ask at their support forum? it’s asking for a purchase code and I’ve only purchased the Royal theme, not the plugin, obviously..

    Avatar: Eva
    Eva Kemp
    Support staff
    November 25, 2014 at 14:41

    Hello,

    Please check if this issue persists with default WordPress theme.
    If it does then the problem is related to VC configuration.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: mozmocreative
    mozmocreative
    Participant
    November 27, 2014 at 01:00

    This doesn’t happen with WordPress default theme, and I’ve tried it with another visualcomposer theme and it doesn’t do it either.. so it would seem it’s related directly to your theme somehow…..

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 5, 2014 at 15:15

    Hello,

    Fixed. Check, please.

    Regards,
    Olga Barlow

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The issue related to '‘Map icon not showing on iPhone’' has been successfully resolved, and the topic is now closed for further responses

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