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Market Nich 04 – Unable to send Emails and my contacts. My contact Never receive any Emails I sent.

This topic has 4 replies, 3 voices, and was last updated 1 years, 11 months ago ago by Tony Rodriguez

Steven Tay

Participant

March 12, 2023 at 11:03

Hi,

Good day to you.

I am having difficulty using Market Niche 04 to send emails to my contacts.

Everytime I send my Emails to my contacts, they never receive them. I already enable Email in my Woocommerce but it is still not working.

Please and kindly teach me where and how in my XStore Dashboard, WordPress or Woocommerce to enable my Emails to be successfully deliver to my contacts.

This problem also occur with my other 3rd Party plugins to send my emails.

Please help me.

Thank you very much.

Steven Tay

#349722 Copied Theme version: 5.0.5 WooCommerce version: 7.4.1

3 Answers

Rose Tyler

Support staff

March 12, 2023 at 16:37

Hello, Steven Tay,

If the problem persists with different plugins and is independent of the theme, there may be next issues why the emails cannot be sent to the owner:
1/ Your web server is blocking the connection.
2/ Your host is rejecting the connection.

We would recommend the next step to fix the issue of email action:
Contact your web hosting provider and ask them to verify your server can make outside connections. Additionally, ask them if a firewall or security policy may be preventing the connection – many shared hosts block certain ports.
Note: this is the most common cause of this issue.

Kind Regards,
8theme team

#349758 Copied

Steven Tay

Participant

March 13, 2023 at 04:02

Hi Rose,

Noted and I sincerely thank you very much your advise.

Steven Tay

#349782 Copied

Tony Rodriguez

Support staff

March 13, 2023 at 06:31

Hello Steven Tay,

Thank you for your message. We are delighted to hear that our advice was beneficial to you, and we are grateful for your kind words. If you have any additional questions or concerns in the future, please do not hesitate to contact us again.

This Topic is Closed now.

Best Regards,
8Theme’s Team

#349793 Copied
Tagged: contact issues, email troubleshooting, missing email messages, receiving emails, sending emails, wordpress woocommerce
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Market Nich 04 – Unable to send Emails and my contacts. My contact Never receive any Emails I sent.

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