Matheusbusto – My template don't finish the installation.

This topic has 4 replies, 2 voices, and was last updated 5 years, 3 months ago ago by Rose Tyler

  • Avatar: Matheusbusto
    Matheusbusto
    Participant
    August 29, 2019 at 19:56

    The template do not finish the installation. Tried talk with the Hostinger support, but they can not install. Help please.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 30, 2019 at 10:46

    Hello,

    You installed not the latest version of the theme, but the version of Core plugin was a new one. I’ve updated the theme and installed the “Default red” demo version. Please check.
    We provide import of products examples with placeholders, so you need to upload own products and images. Please read WC documentation – https://docs.woocommerce.com/document/managing-products/
    This article will help you to sort out with settings of images – https://www.8theme.com/documentation/xstore/woocommerce/product-images/

    Regards

    Avatar: Matheusbusto
    Matheusbusto
    Participant
    August 31, 2019 at 19:17

    Hi Rose, the demo is installed, thank you.
    But have some problems, when I change the color of the page for white..nothing happen..the same to the Logo on header, the background of the header and the Top Bar.
    I changed a lot of times to see the diference..and nothing happen. Can you fix it please?
    Thank you.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 1, 2019 at 08:50

    Hello,

    I’ve checked your site (changed few settings), Theme options work fine – http://prntscr.com/p09ajo
    Please clear cache and check one more time.
    Let us know if you need any further assistance.
    You can provide screenshots of the problems. Use Lightshot screenshot tool https://app.prntscr.com/en/index.html to share screenshots, it creates a link to the image and you will just send us that link.

    Regards

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