Media Carousel element not working, only show items on first page.

This topic has 4 replies, 3 voices, and was last updated 5 months, 4 weeks ago ago by Andrew Mitchell

  • Avatar: paki
    paki
    Participant
    May 22, 2024 at 09:15

    For the media carousel, which i only added images, just the images on first page can be shown( if allow 3 images on first page, you got 3; anyway no images come out when you slide).
    After slide to next images, nothing was there. This happens on both mobile and desktop.
    Please help on the issue. Thank you.

    Page this occur:
    https://haz-design.com/precious-stone-setting/

    precious position: shown in attached.

    #CND off, deactivate most plugin, tried clear cache but not sure if done properly.

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    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 22, 2024 at 09:27

    Hello, @paki,

    Thank you so much for purchasing our theme and contacting our support center.

    We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you revisit your site after clearing your browser’s cache to confirm that the solution has been effectively implemented.

    For your reference, the resolution involved selecting the “Inactive” option within the path: Elementor > Settings > Features > Upgrade Swiper Library. This action has addressed the concern you were experiencing.

    Additionally, we have provided an image in the private content area for your convenience, which should further assist you in verifying the changes.

    Should you require any further assistance, please do not hesitate to reach out.

    Best Regards,
    The 8Theme Team

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    Avatar: paki
    paki
    Participant
    May 22, 2024 at 10:36

    Thanks for the swift reply. The problem is solved.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 22, 2024 at 10:37

    Dear paki,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Media Carousel element not working, only show items on first page.’' has been successfully resolved, and the topic is now closed for further responses

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