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Media gallery not showing in the product page

This topic has 5 replies, 2 voices, and was last updated 1 years, 9 months ago ago by michael

michael

Participant

February 2, 2023 at 12:36

I have a problem showing additional media on a variable product.
I don’t need to have different images on variation.

#345839 Copied Theme version: 9.0.3 WooCommerce version: 7.3.0

4 Answers

Rose Tyler

Support staff

February 2, 2023 at 12:53

Hello, Michael

We would like to better understand the problem and the desired result. Please provide us with more details so that we can assist you further.

Also, provide temporary wp-admin access.
To provide wp-admin access, create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Thank you for your cooperation.

Kind Regards,
8theme team

#345842 Copied

michael

Participant

February 2, 2023 at 13:04

The extra pictures of the product does not show on the page. It is difficoult to me to explain.

But,
when loading product page , gallery shows for some instant, then goes hidden.

This produce has 2 additional images to show.

https://7zfyq.skipdns.link/shop/classici-figurativi-medioevali/il-gioco-degli-scacchi-pisanello-1395-1455/

Thanks!

Please contact administrator
for this information.

#345843 Copied

Rose Tyler

Support staff

February 2, 2023 at 15:05

Hello, Michael

Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

Kind Regards,
8theme team

#345864 Copied

michael

Participant

February 2, 2023 at 16:13

Thanks, it was YITH WooCommerce Product Add-ons conflict

#345876 Copied
Tagged: media gallery, not showing, product page, themes, woocommerce, wordpress
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Media gallery not showing in the product page

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